AskCody VS Brainwave

AskCody provides one solution for meeting management built for Microsoft 365 helping organizations achieve meeting excellence. The solution helps organizations simplify administrative tasks for meeting management, providing workplace visibility, and connecting the work environment.

AskCody is a cloud-first platform delivered with modern add-ins for Outlook. AskCody is secure, scalable, and reliant. Fully GDPR compliant with ISAE 3000 report.

Get a platform with: - Room and desk booking and scheduling in native Outlook - Mobile app (IOS + Android for room and desk scheduling) - Room booking regulation and booking policies - Advanced search for specific rooms, amenities, and capabilities - Central overview of meetings - Workplace insights and analytics - Support multiple locations and time zones - Meeting services request and vendor booking - Vendor and cost center management - Data export and API

Hello, SaaSHub Community 👋 We - Albert, Vlad, and I (Javier) - are thrilled to present Brainwave.

In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions.

❌ Problem

Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts.

✨ Our Solution

Our Automatic Answering Bot:

• Enhances your existing bot's efficiency by 2-3x, increasing containment to 70-90% by learning from your FAQs, website, and text training.
• Provides precise answers, ensuring customer satisfaction.
• More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or scheduling meetings.

⚙️ How It Works

• We start with an initial call to understand your needs, supporting multiple languages and integrations. If you prefer, you can handle the configuration and reach out to us when needed.
• We present an automatability report with real backtest results using our bot and propose a tailored solution.
• We offer a 1-month pilot phase where we customize integrations and features specifically for your needs. You can relax, there's no engineering lift from your end.
• We proceed to an official rollout with our solution set, which will then become entirely self-served.

🙏 Our Ask

• If your team is swamped with support tickets (over 50 tickets daily with a minimum of 2 customer support agents), let us assist you by scheduling a call with us.
• If you know someone who could benefit from our solution, please connect us at javier@brainwave.so.

Thank you!