Software Alternatives & Reviews

Ask.fm VS Malcolm App

Compare Ask.fm VS Malcolm App and see what are their differences

Ask.fm logo Ask.fm

Curious? Just ask! Openly or anonymously.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Ask.fm Landing page
    Landing page //
    2023-09-12
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Ask.fm

Website
ask.fm
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Ask.fm features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Ask.fm videos

Ask.FM Parent Review

More videos:

  • Demo - What is Ask.FM? (Explanation and Demonstration)

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Ask.fm and Malcolm App)
Social Networks
100 100%
0% 0
Customer Support
0 0%
100% 100
Social & Communications
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Ask.fm and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Ask.fm and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Ask.fm seems to be more popular. It has been mentiond 70 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ask.fm mentions (70)

  • Abridged History of Amber and the Cats
    Amber went to Twitter and ask.fm to say that Rafe was lying and "absolutely insane." She continued to say that she had SO MANY screenshots that prove Rafe was neglectful and batshit crazy, but when asked to share them, never did. Amber's clapbacks after she snapped and was going to upload the video:. Source: 8 months ago
  • What was everyone's high school experience like with phones/phone addiction around you?
    I'm 22F, I graduated high school in 2018. The world just felt different then, I feel that phone/social media addiction was not NEARLY as present back then, as we really only had snapchat, Instagram, and ask.fm that were cool in my grade at least. Source: 8 months ago
  • Which humanoid Legendary Lord is physically strongest?
    Settra fighting Kholek is not in the actual published End Times material. It's just something from Josh Reynolds' ask.fm, and GW's official stance is that everything outside of the published material is not canon. Source: 11 months ago
  • LOL. Science can easily become cultish compared to religion? What a freaking moron
    There was a time during Jacobs ask.fm days where he constantly talked like this. His thing was Alan Watts and ego. It just runs in the family. Source: 11 months ago
  • ASK.fm won't delete my embarrassing account I created at 13
    I contacted ASK.fm support to delete an account I created and never touched when I was 13, (I'm 22 now) and they won't delete it because I have forgotten the email and username associated with the account. Source: 11 months ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Ask.fm and Malcolm App, you can also consider the following products

Whisper.sh - Whisper is the best place to express yourself online. Connect with likeminded individuals and discover the unseen world around you.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

The Answer Bank - The Answer Bank is the UK’s leading question-and-answer site.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Ask Me Help Desk - Ask Me Help Desk is a question-and-answer site.

Zendesk Support - Social Customer Support and Help Desk and Ticketing