Software Alternatives, Accelerators & Startups

Asfera Voice Logger VS PlayVox

Compare Asfera Voice Logger VS PlayVox and see what are their differences

Asfera Voice Logger logo Asfera Voice Logger

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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Asfera Voice Logger Landing page
    Landing page //
    2023-05-08
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Asfera Voice Logger videos

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PlayVox videos

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Asfera Voice Logger and PlayVox)
Communication
22 22%
78% 78
VoIP
100 100%
0% 0
Work Management
0 0%
100% 100
Call Center Software
100 100%
0% 0

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What are some alternatives?

When comparing Asfera Voice Logger and PlayVox, you can also consider the following products

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Lgorithm Solutions - Lgorithm Solutions provides hosted, integrated call center software and telesales solutions to enhance productivity.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.