Software Alternatives, Accelerators & Startups

Asfera Technologies VS PlayVox

Compare Asfera Technologies VS PlayVox and see what are their differences

Asfera Technologies logo Asfera Technologies

Call Center Solutions provider for IVRS, Inbound, Outbound, predictive dialer, auto dialer, ACD, integration with any crm, click to call, voice broadcasting .

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Asfera Technologies Landing page
    Landing page //
    2023-04-08
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Asfera Technologies videos

No Asfera Technologies videos yet. You could help us improve this page by suggesting one.

+ Add video

PlayVox videos

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Asfera Technologies and PlayVox)
Communication
13 13%
87% 87
Call Center Software
100 100%
0% 0
Work Management
0 0%
100% 100
VoIP
100 100%
0% 0

User comments

Share your experience with using Asfera Technologies and PlayVox. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Asfera Technologies and PlayVox, you can also consider the following products

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Asfera Voice Logger - voice logger best price in India voice logger system for call center call logger voice logger telephone call recording voice logger telephone call recording

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aspect Zipwire - Cloud contact center app

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.