The Artificial intelligence based SaaS platform transforms the consumer's experience by reducing transaction time and providing the right resolution every time. Decision tree flow guides the agent through a controlled, predefined and approved process to help your customers in the fastest possible time. The knowledge management tool maps the organisations processes onto the platform with a built in workflow. It is a breakthrough concept to segregate and organize process knowledge and system knowledge. The structure and concept of the application are based on Lean principles of 5S, 'Just In Time' and error proofing.
Using Pushwoosh’s tech-easy solutions, 80 000 companies from across the industries have built effective communication strategies with the use of push notifications, in-app messages, emails, SMS, WhatsApp, and omnichannel triggered messaging.
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Pushwoosh's answer:
At Pushwoosh, we understand our essential role as delivering messages to the right audience at the right time. In the 14 years of experience, we have mastered the art of personalized and contextually relevant messaging. We provide strong data security for you and your end users. Pushwoosh only collects the data that is necessary to ensure relevant communications with end users. Our clients have full control over how we get access to their data. Pushwoosh stores data on private servers located in the US and Germany with safety and regulatory compliance guarantees.
Pushwoosh's answer:
Companies from E-Commerce, Foodtech, Fintech, Travel, News & Media, and Gaming industries.
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