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Arena PLM VS Jira Service Desk

Compare Arena PLM VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Arena PLM logo Arena PLM

Arena offers PLM solutions for manufacturing teams to speed prototyping, reduce scrap, and streamline supply chain management.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Arena PLM Landing page
    Landing page //
    2023-08-01
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Arena PLM videos

+ Add

Arena PLM Overview

More videos:

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Arena PLM and Jira Service Desk)

Arena PLM

Jira Service Desk

Office & Productivity
100 100%
Office & Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100
Product Lifecycle Management (PLM)
100 100%
Product Lifecycle Management (PLM)
0% 0
Project Management
26 26%
Project Management
74% 74

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Arena PLM and Jira Service Desk

Arena PLM Reviews

We have no reviews of Arena PLM yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Arena PLM and Jira Service Desk, you can also consider the following products

Enovia - ENOVIA offers product lifecycle management (PLM) solutions fostering innovation and operational excellence across industries.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

aPriori - aPriori helps your global design & sourcing teams collaborate effectively to bring innovative, cost-optimized products to market faster w/our pcm solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PTC Windchill - Windchill offers breakthrough Product Lifecycle Management (PLM) capabilities, unleashing more data to more stakeholders throughout your organization through a single source of truth for product data and processes.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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