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Aptean SupportSoft EService VS HelpSite

Compare Aptean SupportSoft EService VS HelpSite and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Aptean SupportSoft EService logo Aptean SupportSoft EService

SupportSoft eService is a collection of powerful Self-Healing, Self- Service and Assisted Service tools that empower support technicians with multi-channel consistency while solving common end-user problems.

HelpSite logo HelpSite

HelpSite is a simple service to help your setup the perfect support centre or help site.
  • Aptean SupportSoft EService Landing page
    Landing page //
    2023-06-19
  • HelpSite Landing page
    Landing page //
    2021-10-08

Category Popularity

0-100% (relative to Aptean SupportSoft EService and HelpSite)

Aptean SupportSoft EService

HelpSite

Web Portals
100 100%
Web Portals
0% 0
Customer Support
13 13%
Customer Support
87% 87
CRM
0 0%
CRM
100% 100
Help Desk
15 15%
Help Desk
85% 85

User comments

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What are some alternatives?

When comparing Aptean SupportSoft EService and HelpSite, you can also consider the following products

Phaseware Self Service Center - Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Support Hero - Educate your customers through self-help support

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

MindTouch - MindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation.

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