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Aptean SupportSoft EService VS AzureDesk

Compare Aptean SupportSoft EService VS AzureDesk and see what are their differences

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  2. » Videos
  3. » Reviews
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Aptean SupportSoft EService logo Aptean SupportSoft EService

SupportSoft eService is a collection of powerful Self-Healing, Self- Service and Assisted Service tools that empower support technicians with multi-channel consistency while solving common end-user problems.

AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!
  • Aptean SupportSoft EService Landing page
    Landing page //
    2023-06-19
  • AzureDesk Landing page
    Landing page //
    2018-09-30

Aptean SupportSoft EService videos

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AzureDesk videos

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AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Category Popularity

0-100% (relative to Aptean SupportSoft EService and AzureDesk)

Aptean SupportSoft EService

AzureDesk

Customer Support
26 26%
Customer Support
74% 74
Help Desk
14 14%
Help Desk
86% 86
Customer Service
23 23%
Customer Service
77% 77
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aptean SupportSoft EService and AzureDesk

Aptean SupportSoft EService Reviews

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AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.
Source: blog.capterra.com

What are some alternatives?

When comparing Aptean SupportSoft EService and AzureDesk, you can also consider the following products

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Issuetrak - Issue tracking software for help desk and customer service

Phaseware Self Service Center - Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Support Hero - Educate your customers through self-help support

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

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