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AppDynamics VS Request Tracker

Compare AppDynamics VS Request Tracker and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

AppDynamics logo AppDynamics

Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system
  • AppDynamics Landing page
    Landing page //
    2023-10-10
  • Request Tracker Landing page
    Landing page //
    2023-07-30

AppDynamics videos

+ Add

AppDynamics Acquired for $3.7 Billion | Crunch Report

More videos:

  • Review - AppDynamics CEO Talks Cisco Acquisition | Crunch Report
  • Review - Glassdoor Client Testimonial: AppDynamics

Request Tracker videos

+ Add

Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

Category Popularity

0-100% (relative to AppDynamics and Request Tracker)

AppDynamics

Request Tracker

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Log Management
100 100%
Log Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using AppDynamics and Request Tracker. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AppDynamics and Request Tracker

AppDynamics Reviews

Top 10 Grafana Alternatives in 2024
AppDynamics is an APM tool that enables users to monitor application performance, pinpoint root causes for performance issues, get complete visibility into application ecosystems, extract real-time data insights, and automatically optimize the application environment.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
AppDynamics is an enterprise Application Performance Management (APM) solution known for its comprehensive monitoring capabilities. It provides in-depth visibility into application performance and user experiences, offering code-level diagnostics, transaction tracing, and real-time insights.
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
visibility into the health and performance of their applications. As an excellent alternative to Grafana, AppDynamics is particularly renowned for its end-user monitoring (EUM) capabilities, ensuring users are well-informed about end-user errors, issues, crashes, and page-loading details. This enables businesses to tap into valuable insights, swiftly and effortlessly...
Source: sematext.com
10 Best Website Monitoring Services and Tools of 2022
AppDynamics is another website availability monitoring software that helps you detect anomalies and helps you run your business smoothly. The software allows you to track the visual revenue paths with the help of tracked customer or application experience in order to fix the ongoing website issues. Moreover, the tool allows you to monitor every click, swipe, and tap in order...
Source: www.hostingseekers.com
8 Dynatrace Alternatives to Consider in 2021
Cisco’s APM, AppDynamics, is a proactive performance monitoring platform that ensures success for its users, primarily businesses. They focus on observability of the software and application. AppDynamics uses AI-powered insights and focuses on visibility to support application improvement and business performance for their applications.
Source: scoutapm.com

Request Tracker Reviews

We have no reviews of Request Tracker yet.
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Social recommendations and mentions

Based on our record, Request Tracker seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AppDynamics mentions (0)

We have not tracked any mentions of AppDynamics yet. Tracking of AppDynamics recommendations started around Mar 2021.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 1 month ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 9 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 11 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 12 months ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago
View more

What are some alternatives?

When comparing AppDynamics and Request Tracker, you can also consider the following products

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

osTicket - osTicket is a widely-used open source support ticket system.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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