Software Alternatives, Accelerators & Startups

Appcues VS Ask User

Compare Appcues VS Ask User and see what are their differences

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Appcues logo Appcues

Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Ask User logo Ask User

User surveys without stress
  • Appcues Landing page
    Landing page //
    2023-09-13
  • Ask User Landing page
    Landing page //
    2022-03-17

Appcues features and specs

  • Ease of Use
    Appcues offers a user-friendly interface that allows non-technical users to create and deploy in-app guides, modals, and tool-tips without needing to write any code.
  • Customization
    It provides extensive customization options, allowing businesses to tailor user experiences to align with their branding and specific user needs.
  • Integrations
    Appcues integrates seamlessly with various third-party tools like Slack, Segment, and Google Analytics, enhancing its functionality and ease of data collection.
  • Analytics
    Offers rich analytics that help track user interaction, engagement, and the effectiveness of in-app guides and tutorials.
  • A/B Testing
    Supports A/B testing of user onboarding flows and in-app messages to optimize user engagement strategies.

Possible disadvantages of Appcues

  • Cost
    Appcues can be expensive for smaller businesses or startups, particularly when additional features and higher user limits are required.
  • Learning Curve
    While the platform is user-friendly, there can be an initial learning curve for users who are not familiar with onboarding tools.
  • Performance Impact
    Some users have reported that the use of Appcues can slow down their application, impacting overall performance.
  • Limited Mobile Support
    Appcues' mobile support is not as robust as its desktop counterpart, which may be a limitation for businesses prioritizing mobile user experiences.
  • Content Limitations
    Certain complex use cases or highly customized flows might be challenging to implement with Appcues' built-in tools.

Ask User features and specs

  • User-Friendly Interface
    Ask User offers a clean and intuitive user interface, making it easy for users to navigate and find the information they need.
  • Wide Range of Topics
    The platform provides answers and discussions on a broad spectrum of topics, catering to diverse interests.
  • Community Engagement
    Users can interact with each other through comments and feedback, fostering an engaged community.
  • Expert Insights
    Some answers are provided by industry experts, offering credible and informed perspectives.

Possible disadvantages of Ask User

  • Quality Variability
    The quality of answers can vary, as some responses are from general users rather than experts.
  • Limited Verification
    There may be limited mechanisms to verify the accuracy of some information shared on the platform.
  • Potential for Bias
    User-generated content can sometimes reflect individual biases or subjective opinions.
  • Ads and Promotions
    Users might encounter advertisements or promotions that can disrupt the user experience.

Appcues videos

Appcues - Product-Led Growth Review

More videos:

  • Review - Growth Talks #11 - Appcues & Userpilot - Homepage & Pricing Review - user onboarding apps!
  • Tutorial - How to Nail User Onboarding - Appcues

Ask User videos

Ask users to Review your App (SKStoreReviewController)

Category Popularity

0-100% (relative to Appcues and Ask User)
User Onboarding And Engagement
Customer Feedback
0 0%
100% 100
User Experience
100 100%
0% 0
Marketing Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Appcues and Ask User

Appcues Reviews

15 best user onboarding software you need to try in 2023
It probably scores a little higher than Userpilot in terms of its visual styling and customization options, which are very easy on the eye. Appcues would be a good choice if you’re onboarding a design, ecommerce, or creativity tool. Among its clients are content-creation tool Writer and video collaboration platform Frame.io.
8 Best Usetiful Alternatives and Competitors That Are More Professional
Appcues’s analytics isn’t much different from it’s close competitors, such as UserGuiding or Pendo. You can see al the data of your guides, surveys, checklists, and so on. What makes Appcues’s analytics strong are the “journeys” and “experiments” features, which allow you to play with custom parameters and dive deep into details.
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its A/B testing and optimization features enable continuous improvement of user experiences. If you're seeking a no-code solution with powerful optimization capabilities, Appcues is an attractive option.
Source: helpjuice.com
Appcues Alternatives and Competitors
Even though it’s a “no-code” software, Appcues is not as easy-to-use as you might expect. If you have a small team with limited time, Appcues might not be for you because it still requires some time to be invested in the platform before you can effectively create onboarding flows. For the startups and SME’s Appcues might be on the expensive side of the onboarding tools.

Ask User Reviews

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What are some alternatives?

When comparing Appcues and Ask User, you can also consider the following products

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Asklayer - Get real answers from your customers with Asklayers surveys, quizzes, polls and more. Works on any website with zero code and includes enterprise level features such auto-segmentation, user tagging, branching, NPS & CSAT calculation.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

buddybuild - Buddybuild ties together continuous integration, continuous delivery and an iterative feedback solution into a single, seamless system. With buddybuild, you can focus on what matters most: creating awesome apps.