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ApexChat VS NICE inContact

Compare ApexChat VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ApexChat logo ApexChat

ApexChat provides live chat solutions and services for online businesses.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • ApexChat Landing page
    Landing page //
    2023-07-20
  • NICE inContact Landing page
    Landing page //
    2023-10-04

ApexChat videos

+ Add

Blackhawk Plastic Surgery Testimonial - ApexChat

More videos:

  • Demo - ApexChat Demo Video

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to ApexChat and NICE inContact)

ApexChat

NICE inContact

Customer Support
7 7%
Customer Support
93% 93
Communication
0 0%
Communication
100% 100
Live Chat
100 100%
Live Chat
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using ApexChat and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ApexChat and NICE inContact

ApexChat Reviews

We have no reviews of ApexChat yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing ApexChat and NICE inContact, you can also consider the following products

Crisp Chat - Multi-channel customer support software

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zoho SalesIQ - Discover the future of customer engagement

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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