Made for SMEs and large enterprises, Antlere is a state-of-the-art Customer Experience Management Platform that allows businesses to Measure Customer Experience, Gain Actionable Insights and Engage Customers to foster better relationships – Not your traditional CEM platform.

Nearly $62 Billion is lost in US to poor customer experience. As product differentiation is becoming increasingly difficult companies are turning to Customer Experience to differentiate themselves in the market. Only 7% companies in US exceed customer expectation and a whopping 70% are unable to meet customer experience expectations while 23% companies are on the borderline. Antlere helps businesses to understand what constitutes a great experience, what product, service and organizational decisions they need to take to improve customer experience across all channels. A 5% improvement in retention can improve profitability by 25% to 100% for companies.

We specialize in customer experience management services, technologies, customer engagement, Net Promoter Score (NPS), CSAT, Market Research Technology, Employee Feedback and Engagement Tech.

TestRail’s web-based test case management is used by thousands of great QA and Development teams to efficiently organize, track and manage software testing.

Features

• Coordinate functional, exploratory and automated testing
• Document your test cases with preconditions, steps, and expected results; attach files and screenshots, and customize fields according to your needs.
• Organize test cases in suites and section hierarchies.
• Save test case history to track changes; set baselines for multiple branches and versions as needed.
• Start test runs, select test cases based on powerful filters.
• Boost productivity with personalized to-do lists, filters, and email notifications.
• Capture results of testing in real time.
• Record estimates and elapsed times for accurate time tracking. Compare to historical data. Forecast completion dates and remaining effort.
• Archive test results to protect against modification and support auditing.
• Choose between our SaaS solution hosted on our fast and secure servers; or install on your own server.
• Integrates with Jira, FogBugz, Bugzilla, Assembla, TFS, GitHub, Ranorex Studio, and many other tools.