Made for SMEs and large enterprises, Antlere is a state-of-the-art Customer Experience Management Platform that allows businesses to Measure Customer Experience, Gain Actionable Insights and Engage Customers to foster better relationships – Not your traditional CEM platform.
Nearly $62 Billion is lost in US to poor customer experience. As product differentiation is becoming increasingly difficult companies are turning to Customer Experience to differentiate themselves in the market. Only 7% companies in US exceed customer expectation and a whopping 70% are unable to meet customer experience expectations while 23% companies are on the borderline. Antlere helps businesses to understand what constitutes a great experience, what product, service and organizational decisions they need to take to improve customer experience across all channels. A 5% improvement in retention can improve profitability by 25% to 100% for companies.
We specialize in customer experience management services, technologies, customer engagement, Net Promoter Score (NPS), CSAT, Market Research Technology, Employee Feedback and Engagement Tech.
Chameleon - A platform for better user onboarding. Build, manage and improve product tours without code.
Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.
PT Distinction - Start your PT journey with a (1 Month Free Trial). Reach more people, save time and deliver incredible results. Your ultimate online training business starts with PT Distinction. Beautiful software to run your entire training business.
Firefly - Firefly softphone is the easiest way to try Freshtel's great service from the comfort of your...
MyFeelback - Turn customer feedback into a cash machine for your business. We help companies capture customer insights to make data-driven decisions!
6Q - 6Q connects leaders to employees through six question surveys and receive actionable feedback.