Software Alternatives & Reviews

Antlere VS Delighted

Compare Antlere VS Delighted and see what are their differences

Antlere logo Antlere

Redefine Engagement, Revolutionize Insights

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Antlere Landing page
    Landing page //
    2021-12-16

Made for SMEs and large enterprises, Antlere is a state-of-the-art Customer Experience Management Platform that allows businesses to Measure Customer Experience, Gain Actionable Insights and Engage Customers to foster better relationships – Not your traditional CEM platform.

Nearly $62 Billion is lost in US to poor customer experience. As product differentiation is becoming increasingly difficult companies are turning to Customer Experience to differentiate themselves in the market. Only 7% companies in US exceed customer expectation and a whopping 70% are unable to meet customer experience expectations while 23% companies are on the borderline. Antlere helps businesses to understand what constitutes a great experience, what product, service and organizational decisions they need to take to improve customer experience across all channels. A 5% improvement in retention can improve profitability by 25% to 100% for companies.

We specialize in customer experience management services, technologies, customer engagement, Net Promoter Score (NPS), CSAT, Market Research Technology, Employee Feedback and Engagement Tech.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Antlere features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Antlere videos

No Antlere videos yet. You could help us improve this page by suggesting one.

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Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Antlere and Delighted)
Reputation Management
100 100%
0% 0
Customer Feedback
15 15%
85% 85
Office & Productivity
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Antlere and Delighted

Antlere Reviews

We have no reviews of Antlere yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Antlere mentions (0)

We have not tracked any mentions of Antlere yet. Tracking of Antlere recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Antlere and Delighted, you can also consider the following products

PT Distinction - Start your PT journey with a (1 Month Free Trial). Reach more people, save time and deliver incredible results. Your ultimate online training business starts with PT Distinction. Beautiful software to run your entire training business.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

MyFeelback - Turn customer feedback into a cash machine for your business. We help companies capture customer insights to make data-driven decisions! 

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Chameleon - A platform for better user onboarding. Build, manage and improve product tours without code.

Survicate - Collect feedback on your website and find out more about your visitors.