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AnswerDash VS Simplify360

Compare AnswerDash VS Simplify360 and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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AnswerDash logo AnswerDash

AnswerDash self-service contextual help cuts support tickets and increase​ customer satisfaction.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • AnswerDash Landing page
    Landing page //
    2023-02-01
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

AnswerDash videos

+ Add

AnswerDash CLV and EVA Review

More videos:

  • Review - AnswerDash CLV and EVA Review
  • Review - AnswerDash Explainer

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to AnswerDash and Simplify360)

AnswerDash

Simplify360

Customer Support
50 50%
Customer Support
50% 50
Tool
0 0%
Tool
100% 100
Help Desk
100 100%
Help Desk
0% 0
Web Portals
100 100%
Web Portals
0% 0

User comments

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What are some alternatives?

When comparing AnswerDash and Simplify360, you can also consider the following products

Solvvy - Highly intelligent customer support self-service solution via AI/ML/NLP science

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Whatfix - Whatfix Enterprise: Enhancing self-service capability of any web product

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

Zendesk Answer Bot - Chatbots

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