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AnswerDash VS Jira Service Desk

Compare AnswerDash VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

AnswerDash logo AnswerDash

AnswerDash self-service contextual help cuts support tickets and increase​ customer satisfaction.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • AnswerDash Landing page
    Landing page //
    2023-02-01
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

AnswerDash videos

+ Add

AnswerDash CLV and EVA Review

More videos:

  • Review - AnswerDash CLV and EVA Review
  • Review - AnswerDash Explainer

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to AnswerDash and Jira Service Desk)

AnswerDash

Jira Service Desk

Customer Support
19 19%
Customer Support
81% 81
Help Desk
9 9%
Help Desk
91% 91
Project Management
0 0%
Project Management
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AnswerDash and Jira Service Desk

AnswerDash Reviews

We have no reviews of AnswerDash yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing AnswerDash and Jira Service Desk, you can also consider the following products

Solvvy - Highly intelligent customer support self-service solution via AI/ML/NLP science

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Whatfix - Whatfix Enterprise: Enhancing self-service capability of any web product

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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