Software Alternatives, Accelerators & Startups

Anana Environment Validator VS PlayVox

Compare Anana Environment Validator VS PlayVox and see what are their differences

Anana Environment Validator logo Anana Environment Validator

Customer Experience Solutions Offices in UK & South Africa enquiries@anana.com https://t.co/BkJbklI1YN

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Anana Environment Validator Landing page
    Landing page //
    2023-03-04
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Anana Environment Validator videos

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PlayVox videos

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Anana Environment Validator and PlayVox)
Communication
11 11%
89% 89
BPM
100 100%
0% 0
Work Management
0 0%
100% 100
Business & Commerce
9 9%
91% 91

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What are some alternatives?

When comparing Anana Environment Validator and PlayVox, you can also consider the following products

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Lightico - In-call document eSigning & sharing solution

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.