Software Alternatives & Reviews

Ameyo Video Contact Center VS Slack

Compare Ameyo Video Contact Center VS Slack and see what are their differences

Ameyo Video Contact Center logo Ameyo Video Contact Center

Video Contact Center to humanize contact center, build trust, grow sales, identify issues and resolve them faster, improve CSAT rate, and more with a live video chat!

Slack logo Slack

A messaging app for teams who see through the Earth!
  • Ameyo Video Contact Center Landing page
    Landing page //
    2023-01-10

Ameyo launches Video Contact Center to fill the gap of physical interaction in the pandemic times. Businesses often come across situations where their customers prefer a face to face conversation with skilled professionals. Due to the pandemic, such businesses have seen an unprecedented fall. Other communication channels are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. The software has features like easy video call scheduling, video chat ticking, real-time monitoring, and co-browsing where data security is in the first place. For instance, it simplifies the process of helping your bank customers to fill up complex forms by allowing agents to co-browse and sharing the same screen. However, the access control is taken extra care of by adhering to the security compliances. Also, stringent monitoring capabilities make it different from other video conferencing tools. It lets you analyze and monitor agents’ performance and productivity with live chat monitoring.

Benefits of Ameyo Video Contact Center-

1- Cost reduction by replacing physical meeting 2- Increase First Call Resolution and NPS 3- Make calls even at low internet bandwidth of 150 Kbps 4- PCI DSS compliant and ISO 27001 & ISO 27018 certified

  • Slack Landing page
    Landing page //
    2023-07-18

Ameyo Video Contact Center features and specs

  • Video chat: Yes
  • Video Sharing: Yes
  • Schedule Video Calls: Yes
  • Co-browsing: Yes
  • Screen sharing: yes
  • Video Chat Ticketing: Yes
  • Real-time Monitoring: Yes

Slack features and specs

No features have been listed yet.

Ameyo Video Contact Center videos

No Ameyo Video Contact Center videos yet. You could help us improve this page by suggesting one.

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Slack videos

Review: How & Why We Use Slack At Our Office

More videos:

  • Review - What is Slack?
  • Tutorial - Slack App Tutorial: How & Why We Use SLACK For Our Remote Team

Category Popularity

0-100% (relative to Ameyo Video Contact Center and Slack)
Communication
1 1%
99% 99
Call Center Software
100 100%
0% 0
Project Management
0 0%
100% 100
Cloud Contact Center
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ameyo Video Contact Center and Slack

Ameyo Video Contact Center Reviews

We have no reviews of Ameyo Video Contact Center yet.
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Slack Reviews

  1. Best app for getting in touch with my colleagues

    Slack is best platform to be used for professional purposes. It helps me keep my professional and personal life separate.

    🏁 Competitors: Microsoft Teams
    👍 Pros:    Bulk messaging
    👎 Cons:    Sometimes the download is slow
  2. Best tool for messaging to business.

    Slack helps business to get their teams in touch with each other. The interface is very user friendly and easy to use.

    🏁 Competitors: Microsoft Teams
    👍 Pros:    Easy to use|User friendly interface
    👎 Cons:    Costly
  3. great tool for teamwork

    i have been using slack for my work and it is truly amazing. provides great effeciency and helps to manage a large number of team and stay connected throughout. reccomended for businesses with big teams

    👍 Pros:    High quality|User-friendly|Good support
    👎 Cons:    Notifications|Notification and alert

20 Telegram Alternatives to Chat With in 2024
Slack works more like a forum than Teams does – falling somewhere in between a forum and a chat software. It lets you organize discussions into different channels, as well as by thread. You can invite others into a thread by @mentioning them, and it lets you add lots of different types of content. Slack works really well for 1:1 audio meetings, “huddles,” that give you the...
Why we switched to Mattermost
Now, obviously core messaging functionality is critical. Mattermost is great there, but so is Slack. In fact, Slack features like third-party integrations and threaded messaging were missed greatly (thank you, Mattermost, for recently adding threaded messaging). So the relative parity between the solutions from a ‘speeds and feeds’ perspective was table stakes, but we...
Source: netfoundry.io
Microsoft Teams Vs Clariti: Which one should you choose?
The main reason behind the sudden rise of Teams is it is being offered at no added cost to Office 365 users. This strategy paid for Teams as it was able to increase its market share and overtake its potential rival Slack in no time. Though Microsoft is not earning any revenue (they may actually be losing money in selling Teams), they are able to sustain due to their deep...
Source: clariti.app
15 Best Instant Messaging Apps for Business
Clariti is a relatively new instant messaging app that has been gaining in popularity among small businesses and the startup community especially in the technology and media markets. A key reason for its success has been its ability to address issues that other long-standing tools like Slack and Teams have perpetuated with their chat-focused communication paradigm. Clariti...
Source: clariti.app
14 of the Best Slack Alternatives for 2022
Luckily, when it comes to choosing the right communication tool for your team, you have a variety of options. I’ve briefly covered the best apps your team might enjoy, but if you need more in-depth information on team chat tools like Slack, check out Chanty’s Slack alternatives review. It shares Chanty's experience and feedback from testing seven different team chat software...

Social recommendations and mentions

Based on our record, Slack seems to be more popular. It has been mentiond 208 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ameyo Video Contact Center mentions (0)

We have not tracked any mentions of Ameyo Video Contact Center yet. Tracking of Ameyo Video Contact Center recommendations started around Mar 2021.

Slack mentions (208)

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What are some alternatives?

When comparing Ameyo Video Contact Center and Slack, you can also consider the following products

Bright Pattern - Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.