Ameyo Video Contact Center
Bright Pattern
RingCentral
Genesys
JustCall
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SIP3.IO TAPIR
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PhoneBurner
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Aircall
Ameyo launches Video Contact Center to fill the gap of physical interaction in the pandemic times. Businesses often come across situations where their customers prefer a face to face conversation with skilled professionals. Due to the pandemic, such businesses have seen an unprecedented fall. Other communication channels are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. The software has features like easy video call scheduling, video chat ticking, real-time monitoring, and co-browsing where data security is in the first place. For instance, it simplifies the process of helping your bank customers to fill up complex forms by allowing agents to co-browse and sharing the same screen. However, the access control is taken extra care of by adhering to the security compliances. Also, stringent monitoring capabilities make it different from other video conferencing tools. It lets you analyze and monitor agents’ performance and productivity with live chat monitoring.
Benefits of Ameyo Video Contact Center-
1- Cost reduction by replacing physical meeting 2- Increase First Call Resolution and NPS 3- Make calls even at low internet bandwidth of 150 Kbps 4- PCI DSS compliant and ISO 27001 & ISO 27018 certified
Ameyo Video Contact Center SIP3.IO TAPIRNo features have been listed yet.
Based on our record, SIP3.IO TAPIR seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
SIP3 is a very advanced VoIP monitoring and troubleshooting platform. To provide detailed information about calls quality we need to:. - Source: dev.to / over 2 years ago
That’s exactly the issue we faced while working on the highly interactive call flow interface at SIP3. - Source: dev.to / almost 3 years ago
I have the similar task to create special system to control VoIP quality for huge number of users. I found this software module SIP3 (https://sip3.io) and plan to use it in my system. Check it may be it would be useful for you. Source: almost 3 years ago
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Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
PhoneBurner - PhoneBurner is a cloud-based power dialer to boost sales productivity
JustCall - The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.