Software Alternatives & Reviews

Ameyo Video Contact Center VS Basecamp

Compare Ameyo Video Contact Center VS Basecamp and see what are their differences

Ameyo Video Contact Center logo Ameyo Video Contact Center

Video Contact Center to humanize contact center, build trust, grow sales, identify issues and resolve them faster, improve CSAT rate, and more with a live video chat!

Basecamp logo Basecamp

A simple and elegant project management system.
  • Ameyo Video Contact Center Landing page
    Landing page //
    2023-01-10

Ameyo launches Video Contact Center to fill the gap of physical interaction in the pandemic times. Businesses often come across situations where their customers prefer a face to face conversation with skilled professionals. Due to the pandemic, such businesses have seen an unprecedented fall. Other communication channels are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. The software has features like easy video call scheduling, video chat ticking, real-time monitoring, and co-browsing where data security is in the first place. For instance, it simplifies the process of helping your bank customers to fill up complex forms by allowing agents to co-browse and sharing the same screen. However, the access control is taken extra care of by adhering to the security compliances. Also, stringent monitoring capabilities make it different from other video conferencing tools. It lets you analyze and monitor agents’ performance and productivity with live chat monitoring.

Benefits of Ameyo Video Contact Center-

1- Cost reduction by replacing physical meeting 2- Increase First Call Resolution and NPS 3- Make calls even at low internet bandwidth of 150 Kbps 4- PCI DSS compliant and ISO 27001 & ISO 27018 certified

  • Basecamp Landing page
    Landing page //
    2023-10-19

Basecamp

$ Details
paid Free Trial $99.0 / Monthly (flat price)
Platforms
-
Release Date
-

Ameyo Video Contact Center features and specs

  • Video chat: Yes
  • Video Sharing: Yes
  • Schedule Video Calls: Yes
  • Co-browsing: Yes
  • Screen sharing: yes
  • Video Chat Ticketing: Yes
  • Real-time Monitoring: Yes

Basecamp features and specs

No features have been listed yet.

Ameyo Video Contact Center videos

No Ameyo Video Contact Center videos yet. You could help us improve this page by suggesting one.

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Basecamp videos

Basecamp 3 - Intro & Overview

More videos:

  • Review - Basecamp Project Management Review
  • Review - Campfire Pro Review | Apps for Writers
  • Review - 5 Reasons Why I Love Basecamp
  • Review - Asana vs. Basecamp

Category Popularity

0-100% (relative to Ameyo Video Contact Center and Basecamp)
Communication
100 100%
0% 0
Project Management
0 0%
100% 100
Call Center Software
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ameyo Video Contact Center and Basecamp

Ameyo Video Contact Center Reviews

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Basecamp Reviews

  1. As a writer, I've been using Basecamp for a few years now and I must say, it has been a game-changer for me. Basecamp is a cloud-based project management tool that offers a suite of features to help teams collaborate efficiently and effectively.

    I started using Basecamp as a project management tool to manage my writing projects. Initially, I found it a bit overwhelming, but with time I got used to the interface and the features. Basecamp has a clean and intuitive design that makes it easy to use. The dashboard is well-organized and shows all the active projects and tasks at a glance. Basecamp has a variety of features that make it easy to manage tasks, track progress, communicate with team members, and share files.

    🏁 Competitors: Trello
    👍 Pros:    Easy to use|Cost-efficient|Highly customizable
    👎 Cons:    Limited integrations|No time tracking|Limited report

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Basecamp is a project management tool, but it does feature note-taking and task management. All your projects (notes in this case) are housed under one dashboard where you can view, edit, rearrange and archive notes as needed.
Source: clickup.com
Basecamp vs Pneumatic — From Startup Efficiency to Advanced Workflow Optimization
It’s a bold claim and by most accounts Basecamp executes on it with sufficient success. But then again, as the old saying goes, our greatest weaknesses are extensions of our greatest strengths: adopting Basecamp means that if you want to get the most bang for your buck out of it, you need to migrate everything into Basecamp. It won’t be a big deal if you’re just starting out...
Breeze vs. Basecamp - The best Basecamp alternative is Breeze
What's the difference between Breeze and Basecamp? Breeze and Basecamp are both excellent tools, but each one is tailored to different kinds of use. Breeze is a project management application. Basecamp is a to-do list and collaboration tool.
Source: www.breeze.pm
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Basecamp compared to ClickUp: Basecamp lets you organize everything and completely control your project while keeping the correct information in the right place. It’s simpler and easier to use Basecamp, and it requires no setup.
Source: ayanza.com
You only compete with one thing
Hey! I'm Jason, the Co-Founder and CEO at 37signals, makers of Basecamp and HEY. Subscribe below to follow my thinking on business, design, product development, and whatever else is on my mind. Thanks for visiting, thanks for reading.
Source: world.hey.com

Social recommendations and mentions

Based on our record, Basecamp seems to be more popular. It has been mentiond 37 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ameyo Video Contact Center mentions (0)

We have not tracked any mentions of Ameyo Video Contact Center yet. Tracking of Ameyo Video Contact Center recommendations started around Mar 2021.

Basecamp mentions (37)

  • How I Achieved 10x Productivity at Remote Work
    Remote work is an established term these days, but back in the days i.e. Prior to COVID or a few more years back, this term was quite alien in the developer community. Even though there were organizations like Basecamp which were working remotely for more than 20 years, the developer ecosystem was not built around the concept of working remotely or to put it in simple words, separately from your colleagues. Just... - Source: dev.to / 6 months ago
  • The 35 CSS properties you must know to do 80% of the work
    It's interesting, I've sampled basecamp.com and the number was 35 too, very similar variables, taking into consideration Basecamp is Older than Hey and heavily flex-box oriented. Source: 10 months ago
  • Work From Home or the Office: Is It a Problem?
    David Heinemeier Hansson, also known as DHH, may not be a familiar name to you, but it's highly likely that you have come across either the product or the framework he created: Basecamp and Ruby on Rails. - Source: dev.to / 11 months ago
  • open discussion
    (Basecamp: Project management software, online collaboration) Trusted by millions, Basecamp puts everything you need to get work done in one place. It's the calm, organized way to manage projects, work with clients, ... Source: about 1 year ago
  • New to project management. Advice?
    I think you want to look at Basecamp and even Slack may work for you. Source: about 1 year ago
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What are some alternatives?

When comparing Ameyo Video Contact Center and Basecamp, you can also consider the following products

Bright Pattern - Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.