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Ameyo Mobile Call Center Solution VS Dialpad

Compare Ameyo Mobile Call Center Solution VS Dialpad and see what are their differences

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Ameyo Mobile Call Center Solution logo Ameyo Mobile Call Center Solution

Industry's First Mobile Call Center Solution to help the contact center agents work from home using only their smartphones and internet connection.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • Ameyo Mobile Call Center Solution Landing page
    Landing page //
    2023-09-10

Ameyo Mobile Call Center Software is an enterprise-level mobile application with complete call center features to allow the contact center agents to work from home with zero infrastructure and using just a Smartphone and internet connection. With Ameyo Mobile Agent application powered by comprehensive reporting and monitoring tools, the supervisors can easily monitor the KPIs and agents’ performance remotely in real-time as well as getting the reports for the same. Since all the data - call recordings, note, dispositions, etc are stored on the server and not on the agent’s phone, there are complete data protection and security. Below are some of the key highlights of the capabilities that the application has to offer:

-High Call Quality with WebRTC -Dialers - Predictive, Preview and Progressive -CTI integration to view customer details -Agent self-monitoring -Remote Performance and KPI monitoring by supervisor

  • Dialpad Landing page
    Landing page //
    2023-05-12

Ameyo Mobile Call Center Solution features and specs

  • Easy to Set-up and use: Intuitive UI
  • Clean UI: Easy to navigate and use
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Integrations: Yes
  • Mobile prioritized UI: Responsive design optimized for mobile devices

Dialpad features and specs

No features have been listed yet.

Ameyo Mobile Call Center Solution videos

+ Add

Ameyo Mobile Call Center Solution

More videos:

  • Demo - Ameyo Mobile Agent App Demo Video

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to Ameyo Mobile Call Center Solution and Dialpad)

Ameyo Mobile Call Center Solution

Dialpad

VoIP
3 3%
VoIP
97% 97
Communication
2 2%
Communication
98% 98
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Remote Support
100 100%
Remote Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ameyo Mobile Call Center Solution and Dialpad

Ameyo Mobile Call Center Solution Reviews

We have no reviews of Ameyo Mobile Call Center Solution yet.
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Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing Ameyo Mobile Call Center Solution and Dialpad, you can also consider the following products

Servetel.in - Servetel is an Indian cloud telephony service provider. We provide services such as Toll-Free Number, Virtual Number, IVR, Bulk SMS and Voice Broadcasting.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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