Software Alternatives, Accelerators & Startups

Amazon WorkSpaces VS Freshservice

Compare Amazon WorkSpaces VS Freshservice and see what are their differences

Amazon WorkSpaces logo Amazon WorkSpaces

Amazon WorkSpaces is a managed desktop computing service in the cloud.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • Amazon WorkSpaces Landing page
    Landing page //
    2023-03-24
  • Freshservice Homepage
    Homepage //
    2024-05-06

Amazon WorkSpaces videos

Introduction to Amazon WorkSpaces Virtual Desktop Running on the Samsung Galaxy S8 with DeX Station

More videos:

  • Review - How I use Amazon workspaces for day trading
  • Review - Dive into Amazon WorkSpaces with Jeff Barr

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Amazon WorkSpaces and Freshservice)
Cloud Computing
100 100%
0% 0
Project Management
0 0%
100% 100
Office & Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon WorkSpaces and Freshservice

Amazon WorkSpaces Reviews

Top 5 Alternatives to Citrix: Workspace Management Software for Secure Access to Applications and Desktops
Last but not least, Amazon WorkSpaces offers a virtual desktop feature for all. One of its notable features is that it is easy to set up, with customers having a full suite of customization options for their apps from the company's marketplace. All of that works under the e-commerce company's cloud-based server, Amazon Web Services (AWS).

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, Amazon WorkSpaces should be more popular than Freshservice. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon WorkSpaces mentions (21)

  • Find Unknown Table
    You need to provide more info. Is it this? Which tier? https://aws.amazon.com/workspaces/. Source: 11 months ago
  • Accessing a powerful windows desktop
    Looking for a powerful windows desktop that will compile faster than my laptop, ideally a virtual desktop like Fully Managed VDI – Amazon WorkSpaces Family – Amazon Web Services. The machine needs to run windows and be able to install Quartus Intel® Quartus® Prime Lite Edition Design Software Version 20.1.1 for Windows. Source: about 1 year ago
  • Delivery delays with laptops for new hires. What are my options?
    I was thinking this.. a VDI should tide them over, or an AWS workspace perhaps? https://aws.amazon.com/workspaces/. Source: over 1 year ago
  • Best Solutions to Reducing E-Waste
    Virtualization has continued to improve with technology and the speed of the internet.  You can enhance your device by merely leveraging the high-performance computers in the cloud without having to worry about how good your computer is.  Upgrades are as simple as a click of a button.  Try services like Shells or Amazon Workspaces. Source: over 1 year ago
  • How can I run Firefox from AWS?
    Yes, that should be possible. https://aws.amazon.com/workspaces/ might be easier. But either is going to be expensive to run with a usable amount of RAM. Why are you trying to do this? Source: over 1 year ago
View more

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Amazon WorkSpaces and Freshservice, you can also consider the following products

Citrix Virtual Apps and Desktops - Virtual desktop infrastructure for application delivery

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Inuvika OVD Enterprise - A cost-effective alternative to Citrix or VMware Horizon for virtualized apps and desktops. Requires less infrastructure and fewer Microsoft licenses. Lower your TCO by up to 50%. Easy admin and great user experience.

Basecamp - A simple and elegant project management system.

Evolve IP Virtual Desktop - Evolve IP has been enabling businesses to deploy both cloud computing and cloud communications services on a single, unified platform.

Redmine - Flexible project management web application