Based on our record, Amazon Lex seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.
Yes, Amazon and Google both have nlp driven chatbot apis. They are generally hard to use and your typical person will not be able to configure it. https://aws.amazon.com/lex/ https://cloud.google.com/dialogflow. - Source: Hacker News / 12 days ago
You can now configure your Amazon Lex bots to provide periodic updates to users while their requests are processed. Customer support conversations often require execution of business logic that can take some time to complete. For example, updating an itinerary on an airline reservation system may take a couple of minutes during peak hours. Typically, support agents put the call on hold and provide periodic updates... - Source: dev.to / 29 days ago
If you're open to using AWS, check out Lex! Https://aws.amazon.com/lex/. - Source: Reddit / 3 months ago
Amazon Lex can improve voter accessibility by providing natural-language understanding (NLU) through multiple channels, including web, mobile, SMS, social media, and contact center. - Source: dev.to / 3 months ago
It sounds like you're interested in implementing all of the logic yourself, but if you're mostly interested in getting something up and running AWS has a service called Lex which is basically Chatbot AI as a service. - Source: Reddit / 4 months ago
IBM Watson Assistant - Watson Assistant is an AI assistant for business.
Botpress - Open-source platform for developers to build high-quality digital assistants
Microsoft Bot Framework - Framework to build and connect intelligent bots.
Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.
ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.
Tars - TARS enables users to create chatbots that replaces regular old webforms.