Amazon Lex VS BoldDesk
Compare Amazon Lex VS BoldDesk and see what are their differences
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Amazon Lex
Dialogflow
IBM Watson Assistant
Microsoft Bot Framework
Botpress
Tars
Chatfuel
SentiOne
BoldDesk
Zendesk
LiveAgent
Freshdesk
Intercom
HelpScout
HappyFox
Zoho Desk
BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
Amazon Lex BoldDeskNo features have been listed yet.
Based on our record, Amazon Lex seems to be a lot more popular than BoldDesk. While we know about 13 links to Amazon Lex, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Amazon's doesn't care about Mturk, they have their own AI that will eventually automate all their work too https://aws.amazon.com/lex/. Source: 11 months ago
Amazon Lex, AWS's natural language conversational AI service. With Amazon Connect, it seamlessly leverages Amazon Transcribe to understand what is being said (speech-to-text), and Amazon Polly to provide the verbal response (text-to-speech). We aren't really using the Natural Language powers of Lex, but it has other uses for us:. - Source: dev.to / over 1 year ago
AWS has three high-quality tools: Amazon Lex, Amazon Rekognition, and Amazon SageMaker. - Source: dev.to / over 1 year ago
Introducing DTMF slot settings within Amazon Lex.Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots ("chatbots"), virtual agents, and interactive voice response (IVR) systems. Amazon Lex is excited to launch DTMF-only slot settings and configurable session attributes within the Lex console. - Source: dev.to / over 1 year ago
The text processing is a bit more interesting, as we have the original text and some insights into the content and sentiment, but we need a response. So for this application Amazon Lex has been configured to do this. - Source: dev.to / over 1 year ago
Https://bolddesk.com help your agents to succeed. Source: 10 months ago
Dialogflow - Conversational UX Platform. (ex API.ai)
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
IBM Watson Assistant - Watson Assistant is an AI assistant for business.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Microsoft Bot Framework - Framework to build and connect intelligent bots.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community