Software Alternatives & Reviews

BoldDesk VS IBM Watson Assistant

Compare BoldDesk VS IBM Watson Assistant and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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IBM Watson Assistant logo IBM Watson Assistant

Watson Assistant is an AI assistant for business.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • IBM Watson Assistant Landing page
    Landing page //
    2023-10-04

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

IBM Watson Assistant

Website
ibm.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

IBM Watson Assistant features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

IBM Watson Assistant videos

No IBM Watson Assistant videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and IBM Watson Assistant)
Customer Support
53 53%
47% 47
CRM
19 19%
81% 81
Help Desk
100 100%
0% 0
Chatbots
0 0%
100% 100

User comments

Share your experience with using BoldDesk and IBM Watson Assistant. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

IBM Watson Assistant mentions (0)

We have not tracked any mentions of IBM Watson Assistant yet. Tracking of IBM Watson Assistant recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and IBM Watson Assistant, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zendesk Answer Bot - Chatbots

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Tars - TARS enables users to create chatbots that replaces regular old webforms.