Software Alternatives, Accelerators & Startups

Amazon EC2 Systems Manager VS ServiceNow

Compare Amazon EC2 Systems Manager VS ServiceNow and see what are their differences

Amazon EC2 Systems Manager logo Amazon EC2 Systems Manager

Learn how to shorten the time to detect and resolve problems. View operational data from multiple AWS services and automate tasks across AWS resources.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Amazon EC2 Systems Manager Landing page
    Landing page //
    2023-04-30
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Amazon EC2 Systems Manager videos

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ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Amazon EC2 Systems Manager and ServiceNow)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
IT Management
100 100%
0% 0
Project Management
27 27%
73% 73

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon EC2 Systems Manager and ServiceNow

Amazon EC2 Systems Manager Reviews

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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, Amazon EC2 Systems Manager should be more popular than ServiceNow. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon EC2 Systems Manager mentions (17)

  • Ensuring secure values by private keys in AWS (KMS, SSM, Secrets Manager)
    This "protection" layer of our sensitive value is based on the composition of two AWS services: Key Management Service is the one responsible for creating the private key which will be used to encrypt our value, then Secret Manager or System Manager: Parameters Store allow us to accomplish the same functionality but they differ on some caveats, since the chosen one will be used for saving the secured encrypted... - Source: dev.to / about 1 year ago
  • 6 Best Practices for AWS Monitoring
    AWS Systems Manager is a service that allows you to manage and automate tasks across your AWS resources. One powerful feature of Systems Manager is the ability to set up automated remediation tasks, which can help you quickly resolve issues without manual intervention. For example, you can set up a remediation task that automatically restarts an EC2 instance if its CPU utilization exceeds a certain threshold. Source: about 1 year ago
  • How to set up AWS Session Manager logging cross account
    Instead, it uses an SSM Agent. And this agent will register itself to the AWS Systems Manager. It will use the attached instance profile to do that. From that point on when you request a shell from the Session Manager. The agent will react on this response and establish the connection. - Source: dev.to / over 1 year ago
  • Uncomplicating cloud Security — Foundations (Part 1)
    AWS Systems Manager: you can centralize access to VMs through the service and automate security patching using the tool also. - Source: dev.to / over 1 year ago
  • AWS services for SREs
    You can find more about AWS Systems Manager here. - Source: dev.to / over 2 years ago
View more

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Amazon EC2 Systems Manager and ServiceNow, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Goverlan - Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

VMware vCenter - VMware vCenter Server provides a centralized platform for managing your VMware vSphere environments.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…