Software Alternatives & Reviews

Amazon EC2 Systems Manager VS Freshservice

Compare Amazon EC2 Systems Manager VS Freshservice and see what are their differences

Amazon EC2 Systems Manager logo Amazon EC2 Systems Manager

Learn how to shorten the time to detect and resolve problems. View operational data from multiple AWS services and automate tasks across AWS resources.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Amazon EC2 Systems Manager Landing page
    Landing page //
    2023-04-30
  • Freshservice Landing page
    Landing page //
    2023-06-09

Amazon EC2 Systems Manager videos

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Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Amazon EC2 Systems Manager and Freshservice)
Monitoring Tools
21 21%
79% 79
Project Management
11 11%
89% 89
IT Management
19 19%
81% 81
Developer Tools
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon EC2 Systems Manager and Freshservice

Amazon EC2 Systems Manager Reviews

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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, Amazon EC2 Systems Manager should be more popular than Freshservice. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon EC2 Systems Manager mentions (17)

  • Ensuring secure values by private keys in AWS (KMS, SSM, Secrets Manager)
    This "protection" layer of our sensitive value is based on the composition of two AWS services: Key Management Service is the one responsible for creating the private key which will be used to encrypt our value, then Secret Manager or System Manager: Parameters Store allow us to accomplish the same functionality but they differ on some caveats, since the chosen one will be used for saving the secured encrypted... - Source: dev.to / about 1 year ago
  • 6 Best Practices for AWS Monitoring
    AWS Systems Manager is a service that allows you to manage and automate tasks across your AWS resources. One powerful feature of Systems Manager is the ability to set up automated remediation tasks, which can help you quickly resolve issues without manual intervention. For example, you can set up a remediation task that automatically restarts an EC2 instance if its CPU utilization exceeds a certain threshold. Source: about 1 year ago
  • How to set up AWS Session Manager logging cross account
    Instead, it uses an SSM Agent. And this agent will register itself to the AWS Systems Manager. It will use the attached instance profile to do that. From that point on when you request a shell from the Session Manager. The agent will react on this response and establish the connection. - Source: dev.to / over 1 year ago
  • Uncomplicating cloud Security — Foundations (Part 1)
    AWS Systems Manager: you can centralize access to VMs through the service and automate security patching using the tool also. - Source: dev.to / over 1 year ago
  • AWS services for SREs
    You can find more about AWS Systems Manager here. - Source: dev.to / over 2 years ago
View more

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: almost 3 years ago

What are some alternatives?

When comparing Amazon EC2 Systems Manager and Freshservice, you can also consider the following products

Goverlan - Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

VMware vCenter - VMware vCenter Server provides a centralized platform for managing your VMware vSphere environments.

Redmine - Flexible project management web application

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

Basecamp - A simple and elegant project management system.