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Amazon Connect VS Workvivo

Compare Amazon Connect VS Workvivo and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Amazon Connect logo Amazon Connect

A self-service, cloud-based call center 📞

Workvivo logo Workvivo

Workvivo is the advanced-level employee engagement software that provides you with tools and options to engage the employees and team members in an effective way.
  • Amazon Connect Landing page
    Landing page //
    2021-11-02
  • Workvivo Landing page
    Landing page //
    2023-06-26

Amazon Connect

Website
aws.amazon.com
$ Details
Release Date
-
Edit details

Workvivo

Website
workvivo.com
$ Details
-
Release Date
2017 January
Startup details
Country
Ireland
State
Cork
City
Cork
Founder(s)
Joe Lennon
Employees
10 - 19
Edit details

Amazon Connect videos

+ Add

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

More videos:

  • Review - Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS

Workvivo videos

+ Add

Workvivo's New Look

More videos:

  • Review - WorkVivo - Staffordshire Case Study
  • Review - Workvivo - Helping You Connect Your People

Category Popularity

0-100% (relative to Amazon Connect and Workvivo)

Amazon Connect

Workvivo

Communication
48 48%
Communication
52% 52
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using Amazon Connect and Workvivo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon Connect and Workvivo

Amazon Connect Reviews

We have no reviews of Amazon Connect yet.
Be the first one to post

Workvivo Reviews

13 Employee Recognition Software Used Widely Across The Globe
Workvivo is a leading employee experience application that brings your entire company together on a single platform. By doing so, Workvivo aims to connect each and every team member through seamless and swift communication. This employee recognition software enables teams to communicate through news articles, livestream, videos, and podcasts.Â
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Amazon Connect seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Connect mentions (8)

  • Being Data-Driven is a Mindset Shift
    Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
  • Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
    I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
  • Gotta love the messaging
    One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: almost 2 years ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / almost 3 years ago
View more

Workvivo mentions (0)

We have not tracked any mentions of Workvivo yet. Tracking of Workvivo recommendations started around Mar 2022.

What are some alternatives?

When comparing Amazon Connect and Workvivo, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zendo - Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Nextcloud Hub - On-premises, enterprise collaboration solution for documents, emails, calendars and more.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Oak Engage - Oak Engage is a digital workplace for enterprises that need to communicate with their workforce. Connect your teams. Engage your people.

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