Amazon Connect VS Slack

Amazon Connect Reviews

Slack Reviews

1. Khansa1103    

   Email marketer at Webflicky | 3 months ago
   Best app for getting in touch with my colleagues

   Slack is best platform to be used for professional purposes. It helps me keep my professional and personal life separate.

   🏁 Competitors: Microsoft Teams

   👍 Pros:    Bulk messaging

   👎 Cons:    Sometimes the download is slow
2. Ramandeep Singh    

   Market Analyst at Fiverr | 5 months ago
   Best tool for messaging to business.

   Slack helps business to get their teams in touch with each other. The interface is very user friendly and easy to use.

   🏁 Competitors: Microsoft Teams

   👍 Pros:    Easy to use|User friendly interface

   👎 Cons:    Costly
3. Abhay Negi    

   digital marketer at khistiksha foundation | 6 months ago
   great tool for teamwork

   i have been using slack for my work and it is truly amazing. provides great effeciency and helps to manage a large number of team and stay connected throughout. reccomended for businesses with big teams

   👍 Pros:    High quality|User-friendly|Good support

   👎 Cons:    Notifications|Notification and alert

Amazon Connect mentions (8)

• Being Data-Driven is a Mindset Shift

  Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago

• GPT-Powered chatbot over the phone - Try it, and see how it was built

  Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago

• Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home

  I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago

• Gotta love the messaging

  One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago

• Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary

  1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / over 2 years ago

Slack mentions (208)

• Mastering Collaboration: A Comprehensive Guide to Slack Setup and Configuration

  Head over to https://slack.com/ and click "Create a new workspace.". - Source: dev.to / 9 days ago

• Qilin: A Starter Project Template For Every Open Source Project

  There are no hard and fast rules around this other than remembering to meet your users and contributors where they already are. If you know that they are more likely to hang out on Discord rather than Slack, then having your community channel on Discord is going to serve you well. Some people prefer to keep their communication about a piece of work as close together to the issue and work as possible. One place to... - Source: dev.to / about 1 month ago

• Maximizing ROI: Content Operations and Headless CMS - hack you can't miss

  Slack is a cloud-based communication platform that offers various features such as messaging, file sharing, and integration with third-party services, making it a versatile tool for collaboration. - Source: dev.to / about 1 month ago

• 4 Inspiring Tips to Think Like a Consultant

  Listening is a skill that we don't practice enough. If you want to think like a consultant, learning to listen is a critical skill. If a consultant solves problems and connects with others to accomplish things for the collective, it only makes sense that gathering the requirements of problems is a highly valuable skill. And while those requirements might be written, most of the variability and detail will come... - Source: dev.to / about 2 months ago

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Slack.com — Free for unlimited users with some feature limitations. - Source: dev.to / 3 months ago