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Amazon CloudWatch VS Jira Service Desk

Compare Amazon CloudWatch VS Jira Service Desk and see what are their differences

Amazon CloudWatch logo Amazon CloudWatch

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Amazon CloudWatch Landing page
    Landing page //
    2023-03-26
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Amazon CloudWatch videos

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Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Amazon CloudWatch and Jira Service Desk)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Log Management
100 100%
0% 0
Project Management
33 33%
67% 67

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon CloudWatch and Jira Service Desk

Amazon CloudWatch Reviews

35+ Of The Best CI/CD Tools: Organized By Category
Amazon CloudWatch is a detection solution for AWS cloud applications and other resources. For instance, you can use it to monitor Amazon services such as EC2. It will automatically alert and inform you of any anomalies it detects. Additionally, Amazon CloudWatch gives you the ability to track and collect metrics.
PagerDuty Alternatives
Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.
Source: zapier.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Social recommendations and mentions

Based on our record, Amazon CloudWatch seems to be more popular. It has been mentiond 54 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon CloudWatch mentions (54)

  • How to Master Multi Region Architectures in AWS
    Real-time Monitoring with Amazon CloudWatch: Amazon CloudWatch enables you to monitor your Amazon Web Services Resources in real-time, collecting and tracking your metrics and log files automatically. Amazon CloudWatch enables automatic collection and tracking of metrics, collecting and monitoring log files, setting alarms, and reacting automatically to changes in your AWS resources across multiple regions.... - Source: dev.to / about 2 months ago
  • Generating cloudwatch alarms using 'metric math' via CloudFormation and Terraform.
    There are several well-known 3rd party tools, such as Splunk or DataDog, but people often forget there is a handy set of tools provided by AWS under the CloudWatch banner. CloudWatch provides a range of services, such as exposing metrics, linking them to alarms, and X-ray services, to allow us to understand the performance of services in more depth. - Source: dev.to / 5 months ago
  • Refactoring a serverless application to use Step Functions third-party API call integration
    I use the OpenWeather API to receive the current temperature data by providing the latitude and longitude coordinates as query strings in the request. A Lambda function invokes the weather API and sends the current temperature value as a custom metric to CloudWatch. I then graph the temperature values on a dashboard and activate an alarm when the temperature sinks below zero degrees Celsius. - Source: dev.to / 6 months ago
  • Build Amazon CloudWatch Dashboards with AWS CDK for Serverless Services
    The library provides “easy-to-use CDK constructs for monitoring your AWS infrastructure with Amazon CloudWatch.” It abstracts the CW widget creation and simplifies it with out of the box support for many AWS services such as API Gateway, Lambda, DynamoDB and more. - Source: dev.to / 7 months ago
  • Cloud Test Automation on AWS: The Role of QA Engineers
    Monitoring solutions - Familiarity with monitoring solutions like Amazon CloudWatch and AWS CloudTrail allows QA Engineers to proactively identify and address performance issues, ensuring optimal system functionality. - Source: dev.to / 12 months ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Amazon CloudWatch and Jira Service Desk, you can also consider the following products

AWS Cost Explorer - Cloud Cost Management

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

AWS Budgets - Cloud Cost Management

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.