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Amazon Chime VS Aircall

Compare Amazon Chime VS Aircall and see what are their differences

Zoho Meeting
Free video conferencing, online meeting, desktop sharing solution from Zoho. featured
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Amazon Chime logo Amazon Chime

Online meetings and video conferencing

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Amazon Chime Landing page
    Landing page //
    2023-03-17
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Amazon Chime videos

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Amazon Chime - First Look

More videos:

  • Review - Introducing Amazon Chime
  • Review - Conduct Amazon Chime Video Meetings

Aircall videos

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Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Amazon Chime and Aircall)

Amazon Chime

Aircall

Communication
6 6%
Communication
94% 94
Video Conferencing
100 100%
Video Conferencing
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0

User comments

Share your experience with using Amazon Chime and Aircall. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon Chime and Aircall

Amazon Chime Reviews

10 Best Skype Alternatives For Making Free Calls Online
Amazon Chime is a great resource for when you want a multipurpose video calling service which is also available for a variety of operating systems. Unfortunately, because it is geared towards businesses rather than your average joes, not to mention requiring a payment after a 30-day trial period, most users will want to look for something else.
Source: twitgoo.com

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Amazon Chime should be more popular than Aircall. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Chime mentions (8)

  • Microsoft in talks to sign on Amazon as customer in $1B cloud tools deal
    This also means moving off Chime for video calls and moving to Teams. https://aws.amazon.com/chime/. - Source: Hacker News / 7 months ago
  • Ask HN: Zoom alternatives which preserve privacy and are easy to use?
    Already evaluated https://aws.amazon.com/chime/ ? - Source: Hacker News / 9 months ago
  • Hey, i want to add an audio call feature in my Django app. the call may contain more than 2 users. any help how to do such thing?
    I've seen this work fine for implementing call/meeting functionality: https://aws.amazon.com/chime/. Source: over 1 year ago
  • Passed AWS Certified Developer - Associate - DVA-C01
    Amazon Chime - free zoom counterpart on the basic rate. - Source: dev.to / over 1 year ago
  • Amazon Chime - Archiving Messages
    My company uses the Amazon Chime communications tool (similar to Slack). Link: https://aws.amazon.com/chime/. Source: over 2 years ago
View more

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Amazon Chime and Aircall, you can also consider the following products

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

ClickMeeting - Collaborate with partners and clients using ClickMeeting professional web conferencing software. Try it now, FREE!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

CloudTalk - Work locally, grow globally

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