AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.
The value the product provides:
Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.
Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.
Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
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Based on our record, Almond seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The key feature I haven't seen any of these opensource projects implement is microphone response coordination: If you have multiple microphones and speakers, which one responds? My google home's are terrible at this: often one in another room responds, but at least it's only one. When I tried to run Genie (https://genie.stanford.edu/) I had multiple devices responding simultaneously. It was a disaster. For me,... - Source: Hacker News / over 1 year ago
It's incredibly easy to do (caveat - at least if you're familiar with software dev already). Most thermostats are literally just digital thermometers that control a relay that turns the furnace/ac on and off. A simple arduino (or much cheaper IC) can easily do the same thing if you wire it in. And then on the software side... there's several large, open-source projects that exist in this space and provide nice api... - Source: Hacker News / over 1 year ago
Because there's surely enough software available, right (i.e. susi.ai, Mycroft, Kalliope, DeepSpeech, leon, Jasper, Vosk or Genie)? Source: about 2 years ago
On the home assistants, it’s actually a cool solution. What they do is actually use a local ML algorithm to recognize the alert word (hey Google, Alexa, etc.) and only when they hear it do they stream the audio to their inference servers. There are things like almond which is entirely self hosted option I’d like to move to eventually. Source: about 2 years ago
I think a key feature of a smart speaker is the voice assistant. The only privacy aware I know of is Almond (AKA Genie) from Stanford[1]. I don't think there is any commercial speaker using Almond out there. However, Im betting you could DIY it. [1] https://genie.stanford.edu/. - Source: Hacker News / about 2 years ago
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