Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters.
Address recurring issues, speed-up resolution times and increase productivity with out-of-box ITIL Processes (What is ITIL?). From Incident and Request Management to SLA and Configuration Management, we’ve got you covered.
Leverage a central repository of technical solutions for lower support costs, faster new staff on-boarding and improve customer satisfaction.
Discover, track and manage every asset in your IT environment for complete visibility over purchasing, costs, history and more.
Effortlessly gather an in-depth inventory of your entire network including computers, network devices, and installed software.
Assembly has helped thousands of companies achieve 95% employee engagement. Assembly works great for teams of all sizes and has a free trial option. Assembly offers a variety of useful features and integrates with Slack, MS Team, and popular SSO & HRIS solutions.
Improve employee engagement with CEO & executive updates, employee engagement surveys, employee recognition, employee nominations, employee pulse surveys, employee recognition surveys, weekly check-in templates, weekly template updates, and employee satisfaction surveys.
Improve internal communications with Ask me anything template, general news feed, Get Help template, Group feed, Icebreaker template, Idea Management template, Internal Wiki tool, Knowledge base, Standup meeting, Team retrospective and weekly updates.
Boost team productivity with daily recap template, daily/weekly agenda template, idea management template, meeting notes template, product feedback template, wins list, and a lightweight sales CRM template.
Simplify HR & Recruiting with templates such as employee benefits survey, contractor time tracking, employee exit interview survey, employee satisfaction survey, eNPS score, internal referral program, interview questions template and new hire survey.
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Our team of 10 IT technicians has been using Alloy Navigator for almost 5 years to manage our service desk and computer assets. The product is easy to use and highly customizable. When Alloy’s sales rep told me we would be able to tweak its business logic to our needs I thought that was just a marketing pitch and perhaps it would allow me to add new fields, set up data triggers, and customize email notification, pretty much like almost any other product on the market. I was in for a big surprise! Not only Alloy is capable of all of the above, but it also allowed us to add new business actions, each with its own unique data entry form and with completely custom logic. Talk about fitting like a glove! Today Alloy does everything we need – helps us track our laptops and workstations, convert email to tickets, handle level 3 escalations, monitor our internal SLAs, email out performance reports, and much much more. This wouldn’t be a complete package if it didn’t come with excellent training (oh, so invaluable!) and very personable customer support.
I use to do my one on ones manually and had a slew of questions I'd run through. Now I have my reports answer the questions and leave a response of the most important things we can discuss when in our one on one.
Now I have a historical record of everything that is important, we spend time talking about what is most important for them that week, and we save nearly 30-45min per one on one.
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