Software Alternatives & Reviews

AlienVault USM VS Jira Service Desk

Compare AlienVault USM VS Jira Service Desk and see what are their differences

AlienVault USM logo AlienVault USM

Discover a better way to detect and respond to threats with products and services by AlienVault.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • AlienVault USM Landing page
    Landing page //
    2023-09-25
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

AlienVault USM videos

AlienVault USM Anywhere Demonstration - NJCU Cyber Security Club

More videos:

  • Review - Security Information and Event Management (SIEM) and AlienVault USM/USM Anywhere Product Review

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to AlienVault USM and Jira Service Desk)
Security & Privacy
100 100%
0% 0
Help Desk
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AlienVault USM and Jira Service Desk

AlienVault USM Reviews

Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Verdict: AlienVault USM (Unified Security Management) is the platform for threat detection, incident response, and compliance management. It can be deployed on-premises, in the cloud, or in a hybrid environment. It will deploy faster, work smarter, and automate threat hunting.

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing AlienVault USM and Jira Service Desk, you can also consider the following products

Cisco Secure Access by Duo - Cisco Secure Access by Duo is a powerful solution that enables you to protect your workforce by implementing enhanced endpoint visibility and multi-factor authentication.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

CrowdStrike Falcon Endpoint Protection - Cloud-based endpoint protection for businesses. The Falcon platform offers nex-gen endpoint security with an intelligent, easy-to-install lightweight agent.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Druva Cloud Platform - Druva offers a Data Resiliency Cloud Platform that allows you to unleash the capabilities of the cloud to energize your company with data security and management.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.