Software Alternatives, Accelerators & Startups

Albacross VS Malcolm App

Compare Albacross VS Malcolm App and see what are their differences

Albacross logo Albacross

The world's first free B2B Lead Generation Network. Albacross help companies master their B2B digital marketing with Lead Generation and targeted marketing

Malcolm App logo Malcolm App

Customer self-service made easy
  • Albacross Landing page
    Landing page //
    2023-05-17

Albacross is a free lead generation tool that helps you to identify what companies have visited your website and collect them inside the tool as leads. Along with that, you can upgrade to the paid plan and leverage the account based marketing to show the specific ads for a highly targeted audience.

Wanna learn more? Give Albacross a shot and register a free plan right now.

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Albacross

$ Details
-
Platforms
-
Release Date
-
Startup details
Country
Sweden
City
Stockholm
Employees
10 - 19

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Albacross features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Albacross videos

Albacross Review on AppSumo

More videos:

  • Demo - Albacross Introduction Demo
  • Review - Get Started with Albacross

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Albacross and Malcolm App)
Lead Generation
100 100%
0% 0
Customer Support
0 0%
100% 100
Marketing Platform
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Albacross and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Albacross and Malcolm App

Albacross Reviews

Albacross Alternatives
Albacross provides enriched data on the companies visiting our website directly in our Salesforce CRM. This is hugely beneficial for our SDR team and makes prospecting far less time consuming. They get the information they need, when and where they need it.”
Source: albacross.com

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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What are some alternatives?

When comparing Albacross and Malcolm App, you can also consider the following products

Leadfeeder - Leadfeeder converts your website visitors into sales. Connect your website's Google Analytics to Leadfeeder and unlock the power of seeing who`s visiting your site!

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Visitor Queue - Better identify the companies that visited your website!

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Whoisvisiting.com - Whoisvisiting.com is a simple and effective way to find which companies are visiting your website but not contacting you. It’s unique approach enables you to go beyond Google Analytics and useful tracking softwares – it identifies visitors who hav...

Zendesk Support - Social Customer Support and Help Desk and Ticketing