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AiSensy VS NICE inContact

Compare AiSensy VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

AiSensy logo AiSensy

Whatsapp Chatbot, CRM & Marketing

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • AiSensy Landing page
    Landing page //
    2023-02-20

AiSensy is a complete WhatsApp Engagement Platform powered by official WhatsApp Business APIs allowing businesses to send WhatsApp Broadcasts, add WhatsApp Chatbot, integrate with CRMs & Ecommerce Portals, live chat & much more.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

AiSensy

Website
m.aisensy.com
Pricing URL
Official AiSensy Pricing
$ Details
paid Free Trial $19.98 / Monthly
Platforms
Web Browser Windows Android iOS Google Chrome Mac OSX Firefox Linux Safari iPhone WooCommerce Shopify Magento Salesforce
Release Date
2020 December
Edit details

NICE inContact

Website
niceincontact.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

AiSensy features and specs

  • WhatsApp Broadcasting: Broadcast messages to 1,00,000+ users in one go
  • WhatsApp Chatbot: Automate Customer support & Marketing with WhatsApp Chatbot
  • Integrations: Integrate 20+ Leading CRMs & Ecommerce Portals like Shopify, Magento, WooCommerce, Hubspot, Google Sheets & more
  • Multi-human Live Chat: Provide live chat support on multiple devices with just one account
  • Smart Campaigns Manager: Segregate chats based on tags & attributes like Name, lead source & many more tags.
  • Click Tracking: Track clicks on your WhatsApp Broadcasts & retarget for 3x more conversions
  • Click-to-WhatsApp Ads: Run Instagram/ Facebook Ads that click to WhatsApp

NICE inContact features and specs

No features have been listed yet.

AiSensy videos

+ Add

AiSensy Demo

More videos:

  • Tutorial - How to Setup WhatsApp Marketing in 10 minutes with AiSensy

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to AiSensy and NICE inContact)

AiSensy

NICE inContact

WhatsApp
100 100%
WhatsApp
0% 0
Communication
15 15%
Communication
85% 85
Customer Support
28 28%
Customer Support
72% 72
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AiSensy and NICE inContact

AiSensy Reviews

  1. Best Platform for WhatsApp Marketing

    Easy to use, simple UI, powerful Saas

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing AiSensy and NICE inContact, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Hello24 AI - Hello24.ai - Meta Tech Partner for the ✅ Official WhatsApp API, which is an eCommerce-focused platform for Shopify and WooCommerce, that can also help online/offline brands do Sales, Marketing, and Customer support on WhatsApp.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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