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AirDroid Business VS SolarWinds Service Desk

Compare AirDroid Business VS SolarWinds Service Desk and see what are their differences

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AirDroid Business logo AirDroid Business

AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing.
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SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • AirDroid Business Landing page
    Landing page //
    2022-06-20

AirDroid Business MDM Highlights:

  • Multiple enrollment options: Zero-Touch Enrollment, Android Enterprise(AE) Enrollment, Enroll with Device Owner, Regular Enrollment
  • Google Play apps management
  • Unattended remote access
  • Kiosk mode & Policy
  • Remote control with Black Screen security mode
  • Batch operations
  • Tasks & Actions logs
  • Limit incoming/outgoing calls
  • Location tracking
  • Application management service(AMS)
  • Whitelisting and blocklisting browsers & apps
  • Remote monitor devices’ status
  • Real-time alerts & notifications
  • Supports all Android-based endpoints
  • Devices fleet management from a centralized dashboard
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

AirDroid Business

Website
airdroid.com
Pricing URL
Official AirDroid Business Pricing
$ Details
paid Free Trial $12.0 / Annually
Platforms
Android Web Cloud Cross Platform
Release Date
2018 January
Edit details

SolarWinds Service Desk

Website
solarwinds.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

AirDroid Business features and specs

  • AE Enrollment: Configure and manage devices quickly
  • Managed Google Play Store: Download and manage Google Play apps
  • Remote Control: Remotely control your devices including switching on remote camera and remote keyboard.
  • Remote Monitoring: Customized monitoring templates to keep tabs on your device performance
  • Remote Access: Remotely access your devices from your computer anywhere anytime.
  • Member Management: Manage your team and assign different roles to determine the accessibility to your remote devices
  • Screenshot and screencast tools: Remotely take screenshots or use screen casting for more efficient workflows
  • Push Notifications: Push notifications to multiple devices. Check both read and unread status in one dashboard.
  • File Transfer Control: Transfer or delete files in bulk action.
  • Device Lockdown: Use Kiosk Mode to lock apps, restrict website URLs, limit WiFi settings and other system settings
  • Mobile Application Management: Remotely update or release applications by your own preference like country, timezone, date. Run test updates before going official.
  • Location Tracking: Track your device's real-time location and path history. Set up geofences for monitoring.
  • Automated Alert System: Set custom triggers and receive automated notifications when devices show abnormal activities
  • Reporting & Analytics: Get analytics on your inventory details & account activities by creating reports to explore device usage trends like data usage, health signs, and user activities, as well as identity opportunities for optimizations.
  • Device Security & Policy: Customize your own device security and usage policy to ensure your device safety and corporate data privacy

SolarWinds Service Desk features and specs

No features have been listed yet.

AirDroid Business videos

+ Add

What is Mobile Device Management? | AirDroid Business MDM Features Overview

More videos:

  • Tutorial - Introducing AirDroid Business Admin Console
  • Tutorial - Introducing Easy Remote Control for AirDroid Business
  • Tutorial - AirDroid Business Kiosk Lockdown Software for Android Devices

SolarWinds Service Desk videos

+ Add

Why Choose Samanage IT Service Management Software?

More videos:

  • Review - SolarWinds Service Desk Overview
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to AirDroid Business and SolarWinds Service Desk)

AirDroid Business

SolarWinds Service Desk

Monitoring Tools
63 63%
Monitoring Tools
37% 37
Help Desk
0 0%
Help Desk
100% 100
Mobile Device Management
100 100%
Mobile Device Management
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using AirDroid Business and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AirDroid Business and SolarWinds Service Desk

AirDroid Business Reviews

  1. Easy mobile device management for IT managers

    It really offers a lot of management and security control over android devices and also comes with a quite impressive remote control feature to allow us IT managers to provide remote support and troubleshooting immediately when needed. I think the company is a relatively newer compare to other mdm providers but they have been updating and adding new features quite actively and are always open to take customer's advices for improvements. I'd recommend to give it a try.

    🏁 Competitors: Scalefusion MDM Software, ManageEngine Mobile Device Manager Plus, Hexnode MDM, Esper.io
    👍 Pros:    Advanced features|Great customer support|Affordable price|Easy to setup
  2. Customer Service and Support At Its Best

    Helps us prevent device misuses, ensure device security, and allow us to remotely troubleshooting our customer's devices when it's not working properly. The easy enrollment and the kiosk mode makes manaing device usage a lot easier and secure, especially for customer-facing and interactive devices, we can set rules and restrictions to prevent end-users from exiting kiosk.

    🏁 Competitors: Scalefusion MDM Software, ManageEngine Mobile Device Manager Plus, Esper.io, TeamViewer, Splashtop Business Access
    👍 Pros:    Easy to use|Easy user interface|Good customer service|Excellent features|Affordable price

  3. Great customer service and tech support, they sure are knowledgeable of their software and have been really helpful.

10 Best MDM Software: Mobile Device Management Solutions in 2023
AirDroid Business supports the following OS to administrate devices: Windows, macOS, Android, and iOS. Browsers like Chrome, Microsoft Edge, and Firefox are also available. Its user-friendly admin console makes it easy to enroll devices as well as management. AirDroid Business supports cloud and on-premise deployment to give flexible choices to store and secure company data.
Source: www.softwaretestinghelp.com
Top 10 Android Remote Access Tools
AirDroid’s free version enables you to control remote devices, transfer files, and receive text messages on your desktop. You are limited to adding two devices with a free account and can only use 200MB of data monthly. The paid tool allows three devices with no data cap. The AirDroid Business version allows you to pay for the ability to connect and manage more than ten...
Source: www.helpwire.app
8 Best Miradore Alternatives (In-Depth Comparison)
AirDroid Business is mobile device management for android endpoints. It provides deployment, remote troubleshooting, remote monitoring & alerts, and automated app updates.
Source: www.zluri.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing AirDroid Business and SolarWinds Service Desk, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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