Software Alternatives & Reviews

Aircall VS The Real PBX

Compare Aircall VS The Real PBX and see what are their differences

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

The Real PBX logo The Real PBX

Power your business communication with The Real PBX's Hosted PBX, toll-free number and cloud telephony services. Free trial and 24x7 support available.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • The Real PBX Landing page
    Landing page //
    2023-05-20

We help businesses of any size to communicate efficiently. Whether you need an internal tool for team collaboration or an excellent way to connect with your future prospects and customers, you can rely on our cloud communication solutions.

Businesses around the globe are enjoying our cloud telephony services. With the experience of 10+ years, we are delivering local and toll free numbers with secure and hassle-free VoIP services.

Best of all, we offer personalized cloud solutions as per your business requirements. With custom integrations with Zoho CRM, Salesforce, etc., you can streamline your sales and various other processes.

Features you get with our cloud-based communication system:

Calling features:

  1. Call Blast
  2. Call Back
  3. Call Recording
  4. Unlimited Calling
  5. Group Call Pick Up
  6. Call Screening

Call Management & Reporting

  1. Caller ID
  2. Dial by Name
  3. Call Voice Tagging
  4. Simultaneous Ringing
  5. Call Distribution

Call Center Features

  1. Load Balancing
  2. Predictive Dialing
  3. DNC List
  4. Custom Call Dispositions
  5. Blended Call Management

Other Features:

  1. Load balancing
  2. Predictive Dialing
  3. DNC List
  4. Schedule Call Back
  5. 3-Way Calling
  6. Internet Voicemail
  7. Unified Messaging

Read the complete list of features here - https://www.therealpbx.com/pbx-features.html

Aircall features and specs

No features have been listed yet.

The Real PBX features and specs

  • Interactive Voice Response (IVR): Yes
  • Inbound Call Center Solutions: Yes
  • Outbound Call Center Solutions: Yes
  • Blended Call Center Solutions: Yes
  • Toll Free Number: Yes
  • Local Number: Yes
  • Live Call Monitoring: Yes
  • Call Analytics and Reporting: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Conferencing: Yes
  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Easy to navigate and use
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Free Trial: Yes
  • Mobile prioritized UI: Responsive design optimized for mobile devices

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

The Real PBX videos

What is Call Blast and Its Benefits | The Real PBX

More videos:

  • Tutorial - How To Create Campaigns- Part 1 | The Real PBX
  • Review - The Real PBX Intro Video

Category Popularity

0-100% (relative to Aircall and The Real PBX)
Communication
97 97%
3% 3
VoIP
92 92%
8% 8
Enterprise Communication
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and The Real PBX

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

The Real PBX Reviews

We have no reviews of The Real PBX yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

The Real PBX mentions (0)

We have not tracked any mentions of The Real PBX yet. Tracking of The Real PBX recommendations started around Mar 2021.

What are some alternatives?

When comparing Aircall and The Real PBX, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

SendMyCall - We offer virtual and toll free numbers in more than 65 countries and providing innovative, cost-effective solutions. Increase your Business presence worldwide - Contact Us!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

VirtualPBX - VirtualPBX provides hosted VoIP PBX phone services that give small and medium growing businesses a professional, fully automated call answering and routing solution

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.