Software Alternatives, Accelerators & Startups

Aircall VS Otter.ai

Compare Aircall VS Otter.ai and see what are their differences

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Otter.ai logo Otter.ai

Your AI meeting assistant that takes live notes and generates summaries and other insights using Meeting GenAI.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • Otter.ai Landing page
    Landing page //
    2024-05-21

Otter.ai uses an AI Meeting Assistant to transcribe meetings in real time, record audio, capture slides, extract action items, and generate an AI meeting summary.

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Otter.ai videos

Otter.ai Review - The Secret To Fast Content Creation?

More videos:

  • Review - Otter Live Notes For Zoom Review | Phil Pallen
  • Tutorial - How to set up Otter Live Notes & Live Captions for Zoom

Category Popularity

0-100% (relative to Aircall and Otter.ai)
Communication
100 100%
0% 0
Transcription
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and Otter.ai

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Otter.ai Reviews

We have no reviews of Otter.ai yet.
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Social recommendations and mentions

Based on our record, Aircall should be more popular than Otter.ai. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 12 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

Otter.ai mentions (1)

  • Ask HN: How to transcribe 1000s of handwritten notes
    Some good transcription solutions: https://zapier.com/blog/best-text-dictation-software/#windowsspeech https://otter.ai/ (Haven't actually tried Otter, but it gets a LOT of good reviews.). - Source: Hacker News / 17 days ago
  • How to build a Google Meet AI assistant app in 10 minutes without coding
    Of course, there are many existing solutions like Otter.ai or Fathom in the market. But in case you want to build a tool yourself and customize the output of it, then you are on the same page as me. To develop this application, we will use Unbody to convert input video transcriptions into intelligence/generative content and Appsmith to make it easy to design and build the UI of our app without extensive front-end... - Source: dev.to / 6 months ago
  • I'm looking for a particular type of software and I don't know where else to go.
    This is weird but I wonder if you could use something like https://otter.ai/. Record your notes as you are going. That should give you at least text of all of your welds. You’d still have to punch it later. Seems like there’s got to be a better way to do this. Stopping every time to break your flow sounds like a huge pain in the ass. Curious what you come up with. Source: 6 months ago
  • How I tackled more than 2+ conflicting meetings
    Is there any app from otter.ai that you run on personal machine? How does otter.ai process 4 different audio streams? Source: 6 months ago
  • How I tackled more than 2+ conflicting meetings
    Job laptop -> 3.5mm aux (this turns into speaker output) -> 3.5mm mic/audio splitter (this turns into microphone input) -> 3.5mm to usb-c adapter (cause my macbook only has 1 3.5mm aux) --> now the personal macbook has a new "mic input" from the job laptop. Which you can use to pipe audio into otter.ai to transcribe audio. You have to manually name them, but they learn in subsequent meetings. Source: 6 months ago

What are some alternatives?

When comparing Aircall and Otter.ai, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

HappyScribe - Happy Scribe automatically transcribes your interviews

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Sonix - Automatically convert audio & video to text in minutes

CloudTalk - Work locally, grow globally

Audext - Use online audio to text converter to transcribe any voice recording in minutes.