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Aircall VS Integrify

Compare Aircall VS Integrify and see what are their differences

Flowlu
All-in-one work management platform for team collaboration. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Integrify logo Integrify

Quickly automate any form or process without code and improve your workflow.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • Integrify Landing page
    Landing page //
    2022-10-19

Integrify provides low-code workflow management software for automating complex business processes and accelerating digital transformation. Automating workflow with Integrify increases productivity, efficiency, accuracy, and compliance. Customers across nearly every industry use Integrify to design and build automated workflows in Finance, HR, Operations, Sales/Marketing, IT, and more. Integrify also offers consulting and development services to help companies implement and expand their use of workflow automation.

Aircall

Website
aircall.io
Pricing URL
Official Aircall Pricing
$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
France
State
Ile-de-France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499
Edit details

Integrify

Website
integrify.com
Pricing URL
Official Integrify Pricing
$ Details
paid Free Trial $32.0 / Monthly (Per user)
Platforms
Browser Web REST API Cross Platform Salesforce Google Chrome JavaScript Slack
Release Date
2002 February
Edit details

Aircall features and specs

  • Ease of Use
    Aircall offers an intuitive and user-friendly interface that simplifies the onboarding process and daily use for teams of any size.
  • Integration Capabilities
    Aircall seamlessly integrates with a variety of popular CRM and help desk software, enhancing productivity and enabling better workflow automation.
  • Scalability
    The platform is scalable to support growing businesses, allowing easy addition of new users and phone lines without major system overhauls.
  • Remote Work Support
    Aircall facilitates remote work by offering features like virtual phone numbers, call forwarding, and the ability to make calls from any location with internet access.
  • Analytics and Reporting
    Provides detailed analytics and reporting features that help businesses monitor call performance, track KPIs, and make informed decisions.

Possible disadvantages of Aircall

  • Cost
    Aircall can be relatively expensive, particularly for smaller businesses, with pricing plans that may not suit tight budgets.
  • Call Quality Issues
    Some users have reported intermittent call quality issues, including dropped calls and poor audio quality, which can affect customer satisfaction.
  • Limited Customization
    The platform offers limited customization options for certain features, which may not meet the specific needs of all businesses.
  • Customer Support
    While generally helpful, customer support can sometimes be slow to respond, leading to delays in resolving urgent issues.
  • Dependency on Internet
    As a cloud-based solution, the quality and reliability of Aircall's service are highly dependent on the internet connection, making it less reliable in areas with poor connectivity.

Integrify features and specs

  • Process Management
    Design and manage automated processes.
  • Intelligent Forms
    Build dynamic forms with business logic.
  • Self-Service Portals
    Deploy custom, branded self-service portals.
  • Integrations
    Use an open REST API to integrate with any system.
  • Report Builder
    Create custom reports, KPIs, and Dashboards.

Analysis of Integrify

Overall verdict

  • Integrify is generally considered a good platform for workflow automation and process management.

Why this product is good

  • Integrify is praised for its ease of use, flexibility, and robust functionality that allows businesses to automate complex workflows without extensive programming knowledge. It offers a wide range of integrations and customizable solutions tailored to various business needs, which can lead to increased efficiency and productivity. Additionally, it has positive reviews regarding customer support and user training resources.

Recommended for

  • Businesses seeking to improve workflow efficiency
  • Organizations needing customizable process automation solutions
  • Teams looking for a user-friendly platform to automate administrative tasks
  • Companies needing scalable solutions for growing automation needs

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Integrify videos

+ Add

Integrify Overview

More videos:

  • Demo - 2-Minute Demonstration
  • Demo - Build a Process in 5 Minutes

Category Popularity

0-100% (relative to Aircall and Integrify)

Aircall

Integrify

Communication
100 100%
Communication
0% 0
Workflow Automation
0 0%
Workflow Automation
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Automation
0 0%
Automation
100% 100

User comments

Share your experience with using Aircall and Integrify. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and Integrify

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Integrify Reviews

Top 7 Workflow Software (2020 Reviews)
Integrify is a workflow automation software that helps you build dynamic web forms, route workflows, and monitor workflow progress.
Source: clickup.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: almost 2 years ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 3 years ago

Integrify mentions (0)

We have not tracked any mentions of Integrify yet. Tracking of Integrify recommendations started around Mar 2021.

What are some alternatives?

When comparing Aircall and Integrify, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Pipefy - Pipefy is a process management software that empowers anyone to create and automate efficient workflows on their own without code.

CloudTalk - Work locally, grow globally

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

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