Software Alternatives, Accelerators & Startups

Aircall VS ICQ New

Compare Aircall VS ICQ New and see what are their differences

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

ICQ New logo ICQ New

The classic chat messenger rebooted
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • ICQ New Landing page
    Landing page //
    2023-02-04

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

ICQ New videos

ICQ New: Lnstant Messenger & Group Video Calls Best App For Share YouTube videos

More videos:

  • Review - ICQ New - Stay Connected #icq

Category Popularity

0-100% (relative to Aircall and ICQ New)
Communication
100 100%
0% 0
iPhone
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Android
0 0%
100% 100

User comments

Share your experience with using Aircall and ICQ New. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and ICQ New

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

ICQ New Reviews

We have no reviews of ICQ New yet.
Be the first one to post

Social recommendations and mentions

ICQ New might be a bit more popular than Aircall. We know about 4 links to it since March 2021 and only 3 links to Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 12 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

ICQ New mentions (4)

  • Musk reinstates Trump's suspended Twitter account following poll
    ICQ is still around, I’m not sure how much it’s in use, but it’s still there :-). Source: over 1 year ago
  • If Twitter disappears, we can always go back to ICQ
    You know it's still around? I logged in with my 8 digit UIN a few years back and boom, back on. Of course none of my contacts have been seen "for a very long time". Source: over 1 year ago
  • anyone remember icq messenger?
    ICQ.com still works, I still have my mid 90s UIN. Although I haven't had a contact online in forever. Good memories! Source: over 1 year ago
  • After ruining Android messaging, Google says iMessage is too powerful
    And another far-from-original variant is still kicking, aptly named ‘ICQ’ [1]. AOL sold off its ICQ assets to Digital Sky Technologies (now Mail.ru) group [2] which continues to develop and invest in it to this day. From what I understand, like LiveJournal (acquired similarly by a Russian company Rambler [3], ICQ continues to have a sizable user base in Eastern Europe from what I gather. [1] https://icq.com. - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing Aircall and ICQ New, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Purple Pet Bed - Scientific comfort for your furry friend

CloudTalk - Work locally, grow globally

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.