Software Alternatives, Accelerators & Startups

Aircall VS draw.io

Compare Aircall VS draw.io and see what are their differences

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

draw.io logo draw.io

Online diagramming application
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • draw.io Landing page
    Landing page //
    2023-07-20

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

draw.io videos

draw.io - Draw diagrams in the cloud or as an AppImage

More videos:

  • Tutorial - Draw.io Tutorial - Getting Started || How to use Draw.io
  • Review - Creating Entity Relationship Diagrams using Draw.io
  • Review - Using Layers, an advanced draw.io feature
  • Review - Draw.io (aka diagrams.net) Basics
  • Review - Better, faster, stronger; draw.io introduces AI-powered Smart Templates

Category Popularity

0-100% (relative to Aircall and draw.io)
Communication
100 100%
0% 0
Diagrams
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Flowcharts
0 0%
100% 100

User comments

Share your experience with using Aircall and draw.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and draw.io

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

draw.io Reviews

5 great diagramming tools for enterprise and software architects
Where do you even begin with Diagrams.net, formerly known as Draw.io? Besides being free of charge, it also has a low learning curve, so anyone can quickly start creating diagrams or whiteboards. Many people use Diagrams.net for diagramming business processes, data flows, and networks. You can also modify elements without having to change the entire diagram with this tool.
Source: www.redhat.com
Software Diagrams - Plant UML vs Mermaid
There are many generic diagramming tools that can be used to design software such as diagrams.net (formerly draw.io), Miro, or Lucid Charts. These generic tools do allow a lot of flexibility but end up costing you more time than you intended to align all boxes and arrows and to get the colour schemes just right.
10 Best Visio Alternatives for Cost Effective Diagramming [2022]
Price may vary from time to time as Draw.io does some promotions and might give discounts as well. You should check their website for the latest prices. Also, the pricing depends upon the features you are taking it for. So, it has very distinctive processing. You’ll get all your options in the right column and the drawing and editing options you’ll get in the space provided...
Top 10 Alternatives to Draw.io / Diagrams.net - Flowchart Maker Reviews
Drawio is a free online software for creating flowcharts and process maps. It is an easy way to create professional diagrams and share them with your team, your clients, or the whole world. Drawio's user-friendly interface lets you drag and drop shapes from our library onto the canvas and format them using our comprehensive set of tools. Drawing charts has never been easier!...
Best 8 Free Visual Paradigm Alternatives in 2022
Another cost-efficient option as an alternative to Visual Paradigm is Draw.io. This is an online flowchart maker that you can use for free. Draw.io is absolutely free to use so you won’t have to worry about spending any amount. The only drawback that we saw upon reviewing the tool though, is the lack of templates. It is purely made for flowchart creation so the interface...
Source: gitmind.com

Social recommendations and mentions

Based on our record, draw.io seems to be a lot more popular than Aircall. While we know about 714 links to draw.io, we've tracked only 3 mentions of Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

draw.io mentions (714)

  • Reactor controller
    Glad you like it! :D Feel free to reuse/edit it for the Steam page if you want. Also happy to send you the draw.io file if you'd like :). Source: about 1 year ago
  • Note taking app
    Shraing, LDAP, sync, reminders are all possible. draw.io can be integrated by an app in nextcloud. Also, there is "Deck" which is a Kanban board for Nextcloud. Source: about 1 year ago
  • Diagramming on Note 2 Air+
    I've been using draw.io web to diagram, but I can't find it on android... Is there any good alternatives? Source: about 1 year ago
  • Tips and tricks for picking up Visio?
    Visio isnt hard, but stencils are a pain in the ass. So, I suggest draw.io instead, also its free and they have both a cloud GUI tool and desktop tool on Git. I have not used visio since 2019. Source: about 1 year ago
  • Creating wiring schematics with ease!
    Adding the desired temperature instead of multiplying by x75 caused my reactor to overheat but maybe I did a mistake in the wiring. :D Why don't you show how you wire your reactor controller by using draw.io with my libraries. ;) You don't have to, of course. Source: about 1 year ago
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What are some alternatives?

When comparing Aircall and draw.io, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

PlantUML - PlantUML is an open-source tool that uses simple textual descriptions to draw UML diagrams.

CloudTalk - Work locally, grow globally

yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.