Software Alternatives & Reviews

Aircall VS Discord

Compare Aircall VS Discord and see what are their differences

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Discord logo Discord

Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • Discord Homepage
    Homepage //
    2024-03-13

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Discord videos

IS DISCORD REALLY THE BEST? - Voice Chat Platform Showdown

More videos:

  • Review - The Discord App Review
  • Tutorial - How to Use Discord App - EASY Discord Tutorial

Category Popularity

0-100% (relative to Aircall and Discord)
Communication
51 51%
49% 49
Enterprise Communication
100 100%
0% 0
Group Chat & Notifications
VoIP
100 100%
0% 0

User comments

Share your experience with using Aircall and Discord. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and Discord

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Discord Reviews

  1. Great way to gather communities

    Currently there is no better platform to gather a worldwide audience of people that share a common interest. Server admins just need to invest a lot of time to ensure the community receives the right amount of moderation. Bad apples need to go while folks are still allowed to engage in a spirited conversation that isn’t stifled by over-moderation. Discord support itself could be better in assisting communities that exist to serve their user base in good faith.

    🏁 Competitors: Twitter Ads, Facebook
  2. Absolutely love this app.

    There used to be bugs every update or so, but they've managed it well. I like chatting with my friends, having a server as my personal calender and task list as well as playing games.

  3. discord is good

20 Telegram Alternatives to Chat With in 2024
You probably know about Discord. It’s a forum-builder with a mix of live streaming tools built in. Created for gamers to share about the games they love plus show off their skills, Discord has some good features. You can chat with other members, create channels, and grow a community.
If You Want to Leave Twitter Because of Elon Musk, These Are Your Options
Discord servers are simply chat rooms based around a particular community or topic. Almost every single internet personality you are aware of has a Discord server they run, especially if it is centered around video games or a video game content creator. Originally, Discord was a chat service specifically for gamers, but over time non-gamers have flocked to the site as a way...
Source: www.vice.com
Top 5 Voice Messaging Apps To Keep Teams Connected
Through the Discord app was designed with gamers in mind, it is currently marketed as an online community. That is because the Discord app can work as a screen recording app for businesses. The app offers text channels that are similar to those found in many team chat apps. In addition to this app, you will get a voice messaging feature where you can choose to converse with...
14 of the Best Slack Alternatives for 2022
When you first start using Discord, the app divides your channels by text and voice. But you can easily implement the concept of Slack’s private and public channels using Discord’s channel settings. It’s also the only app in this list that offers push-to-talk features.
18 Best Discord Alternatives 2020 | Expert Reviews
During the research, we found that Discord users are reporting server connection issues continuously. Discord is too slow on its website and downloads. Many users are also facing login issues, and they can’t enter chat rooms. You can check the current Discord issues here. If you’re also facing any of these issues while using Discord, read this article to find the top-rated...

Social recommendations and mentions

Based on our record, Discord seems to be a lot more popular than Aircall. While we know about 122 links to Discord, we've tracked only 3 mentions of Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

Discord mentions (122)

  • Things you should do in your dev journey 🖥️👩‍💻
    Collaborate with Others: Join developer communities on platforms like GitHub and Discord to collaborate with fellow developers on projects. Participate in hackathons and coding competitions to work with others in a competitive yet supportive environment. - Source: dev.to / 28 days ago
  • 10 Steps to Build a Top-Tier Discord Server for Your Open Source Community. ✨
    It’s well-established that Discord is a great platform for Developer communities. What’s less established are clear, best practices on how to configure a server from scratch to best serve a community of devs. If you are a community manager or Discord moderator, this blog post aims to give you the definitive guide to getting a working server that will feel welcoming, resourceful, and intuitive for all your... - Source: dev.to / about 2 months ago
  • Qilin: A Starter Project Template For Every Open Source Project
    There are no hard and fast rules around this other than remembering to meet your users and contributors where they already are. If you know that they are more likely to hang out on Discord rather than Slack, then having your community channel on Discord is going to serve you well. Some people prefer to keep their communication about a piece of work as close together to the issue and work as possible. One place to... - Source: dev.to / about 2 months ago
  • Create a Discord bot with NodeJS
    Discord is a popular instant messaging application. Originally designed for gamers, it has evolved into a versatile space for communities to connect and collaborate in real-time. - Source: dev.to / 2 months ago
  • 4 Inspiring Tips to Think Like a Consultant
    Listening is a skill that we don't practice enough. If you want to think like a consultant, learning to listen is a critical skill. If a consultant solves problems and connects with others to accomplish things for the collective, it only makes sense that gathering the requirements of problems is a highly valuable skill. And while those requirements might be written, most of the variability and detail will come... - Source: dev.to / 2 months ago
View more

What are some alternatives?

When comparing Aircall and Discord, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Slack - A messaging app for teams who see through the Earth!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

CloudTalk - Work locally, grow globally

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.