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Aircall VS CallTrack AI

Compare Aircall VS CallTrack AI and see what are their differences

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Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CallTrack AI logo CallTrack AI

Track and optimize your phone calls with CallTrack.ai. Measure your marketing ROI, capture quality leads, and boost your sales.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • CallTrack AI
    Image date //
    2024-04-18

CallTrack combines detailed call tracking and analytics with custom AI tools to better manage your inbound calls. Personalized IVR messaging for inbounds creates a more relevant experience for each caller….and closes more deals.

Aircall features and specs

No features have been listed yet.

CallTrack AI features and specs

  • Centralize your customer data: Collect and organize contacts and conversations in a unified inbox, making it easy to enhance the customer experience.
  • Access customer history in a snap: View incoming, active, and recent interactions for each contact, allowing your team to reference crucial information when needed.
  • Seamless call transfers with context: Effortlessly chat with and provide context to colleagues before transferring a customer, ensuing a smooth handoff.

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

CallTrack AI videos

No CallTrack AI videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Aircall and CallTrack AI)

Aircall

CallTrack AI

Communication
100 100%
Communication
0% 0
AI
0 0%
AI
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
IVR
0 0%
IVR
100% 100

Questions and Answers

As answered by people managing Aircall and CallTrack AI.

What makes your product unique?

CallTrack AI's answer:

Our advanced call tracking system lets you monitor calls, texts, form submissions, and chats as effortlessly as tracking clicks.

Why should a person choose your product over its competitors?

CallTrack AI's answer:

Our user-friendly dashboard delivers the actionable insights you need to optimize your marketing spend across diverse platforms.

How would you describe your primary audience?

CallTrack AI's answer:

Current customers have integrated CallTrack.ai with all their current marketing tools, from CRMs and lead management platforms… to Google Adwords, and more. Our platform enhances functionality and delivers deeper insights, boosting your ROI.

User comments

Share your experience with using Aircall and CallTrack AI. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and CallTrack AI

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

CallTrack AI Reviews

We have no reviews of CallTrack AI yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

CallTrack AI mentions (0)

We have not tracked any mentions of CallTrack AI yet. Tracking of CallTrack AI recommendations started around Apr 2024.

What are some alternatives?

When comparing Aircall and CallTrack AI, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Ringba - Enterprise grade call tracking for performance marketers and the Pay Per Call industry. #calltracking #paypercall

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Invoca - Call tracking & analytics software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallRail - A-la-carte call tracking software for small business

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