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Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.
Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.
Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
Clockify - Simple and free time tracker. Perfect for small and mid-sized businesses as well as freelancers. Unlimited projects and users, unlimited productivity. Get all the premium functionalities, completely free.
Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale
Cattr - Cattr is a free open-source self-hosted time tracker with desktop clients for windows, mac, linux.