Software Alternatives & Reviews

Agiloft Flexible Service Desk Suite VS Datto

Compare Agiloft Flexible Service Desk Suite VS Datto and see what are their differences

Bring agility and efficiency to your support operations with the top-rated Service Desk Suite.

Datto logo Datto

Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.
  • Agiloft Flexible Service Desk Suite Landing page
    Landing page //
    2023-09-28
  • Datto Landing page
    Landing page //
    2023-10-01

Agiloft Flexible Service Desk Suite videos

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Datto videos

Datto RMM & Autotask PSA Overview

More videos:

  • Review - Autotask Overview
  • Review - What Is Autotask PSA & How Does It Work?
  • Review - Datto's First Impressions of Destiny 2: Beyond Light
  • Review - 4 Years of Destiny and Youtube - Datto's Destiny Retrospective & Review
  • Review - Datto's First Impressions on the Destiny 2 Forsaken Expansion

Category Popularity

0-100% (relative to Agiloft Flexible Service Desk Suite and Datto)
Help Desk
16 16%
84% 84
Customer Support
100 100%
0% 0
IT Management
0 0%
100% 100
Customer Service
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Agiloft Flexible Service Desk Suite and Datto

Agiloft Flexible Service Desk Suite Reviews

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Datto Reviews

15 Best Acronis Alternatives 2022
Datto SIRIS is an all-in-one business continuity and disaster recovery solution used to assist Managed Service Providers (MSPs) to recover from a disaster, prevent data loss, minimize downtime, and continue or resume normal business activities.
20 PSA Software Tools, Alternatives for MSPs & VARs
3. Autotask: Widely considered one of the top-two PSA providers to MSPs and IT service providers (the other is ConnectWise). Owned by a private equity firm, Autotask spent recent years localizing its cloud software for IT service providers worldwide. The company has also acquired RMM and file sync and sharing tools.

Social recommendations and mentions

Based on our record, Datto seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Agiloft Flexible Service Desk Suite mentions (0)

We have not tracked any mentions of Agiloft Flexible Service Desk Suite yet. Tracking of Agiloft Flexible Service Desk Suite recommendations started around Mar 2021.

Datto mentions (5)

  • A little Kaseya silliness...
    Yes, I understand what is happening. The "issue" is that the email appears to have been written more for IT Glue people -- and then someone edited the top portion a bit to be more Datto-specific without really cleaning up the rest of the email (or the sender/from itself). As I said, if you see my Edit, I actually got a new email a few hours later -- that is actually from a datto.com email address and more... Source: over 1 year ago
  • A little Kaseya silliness...
    Indeed. And see my edit -- I actually just got an updated email with the same subject that came from datto.com and was really about Datto stuff instead of IT Glue stuff! :). Source: over 1 year ago
  • Cancelling my Datto Services After Kaseya took over: My Story
    As I'm getting my stuff ready to present to my attorney, I get an email from [postmaster@kaseya.onmicrosoft.com](mailto:postmaster@kaseya.onmicrosoft.com) that my email bounced due to security or policy settings at datto.com. What the....? For real? C'mon man. I print that email as well as the others, and head off to see my attorney. He looks everything over, looks at me and says "Are all vendors in your industry... Source: almost 2 years ago
  • Datto sales guy spammed my phone.
    I took advantage of M365's message rules, and set up a rule that all emails from @ datto.com gets forwarded to their support email address. Which then creates a ticket, which then emails me, which then forwards to their support ticket, which then.... well. You get the idea. Source: over 2 years ago
  • Microsoft Patch Tuesday — CyberHoot
    In order to stay up to date at all times, it’s important to deploy a cloud-based patch management solution to automatically update software whenever and wherever necessary. Most Managed Service Providers leverage one of the big three Remote Monitoring and Management (RMM) solutions (Connectwise, Datto, and Kaseya) for patching their managed systems. These RMM solutions also provide monitoring, and remote access in... Source: over 2 years ago

What are some alternatives?

When comparing Agiloft Flexible Service Desk Suite and Datto, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.