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Agile CRM VS Delighted

Compare Agile CRM VS Delighted and see what are their differences

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Reimagine how you connect with prospects and customers featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Agile CRM logo Agile CRM

Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Agile CRM Landing page
    Landing page //
    2022-04-13
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Agile CRM features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Agile CRM videos

+ Add

Agile CRM vs. HubSpot

More videos:

  • Review - Agile CRM review, What's the best CRM?
  • Review - Agile CRM Product Overview

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Agile CRM and Delighted)

Agile CRM

Delighted

CRM
100 100%
CRM
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Sales
100 100%
Sales
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Agile CRM and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Agile CRM and Delighted

Agile CRM Reviews

Top 21 Salesforce’s Competitors and Alternatives
Agile CRM provides sales and marketing automation. It offers robust features for managing the entire customer lifecycle. Unlike Salesforce, Agile CRM is designed with SMBs in mind. The company has around 300 employees and more than 20,000 customers.
Source: bstrategyhub.com
Best Call Center Software: The Complete List (2020 Update)
Agile CRM is an all-in-one CRM software with telephony as one of its features. One-click calling, call scripts and voicemail automation is possible in addition to all the necessary CRM features that it already has.
Source: biz30.timedoctor.com
Agile CRM as an ActiveCampaign Alternative
As an ActiveCampaign alternative, Agile CRM proves strongest with its integrated sales, marketing, and service capabilities.
Source: www.agilecrm.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than Agile CRM. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Agile CRM mentions (1)

  • 11 Reasons for Why you Need to Invest in Customer Engagement Platform
    Agile CRM software is a cloud-based customer relationship management software. The application software is designed to handle customer relationship services for small and medium enterprises. Tools such as;. Source: almost 2 years ago

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Agile CRM and Delighted, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Survicate - Collect feedback on your website and find out more about your visitors.

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