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AgentTime VS SAP Service Engagement Center

Compare AgentTime VS SAP Service Engagement Center and see what are their differences

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AgentTime logo AgentTime

AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

SAP Service Engagement Center logo SAP Service Engagement Center

SAP Hybris Service Cloud is a collaborative customer service solution that helps in providing omni-channel customer service to the customers.
  • AgentTime Landing page
    Landing page //
    2021-12-24
  • SAP Service Engagement Center Landing page
    Landing page //
    2023-09-26

Category Popularity

0-100% (relative to AgentTime and SAP Service Engagement Center)

AgentTime

SAP Service Engagement Center

Help Desk
64 64%
Help Desk
36% 36
Customer Support
64 64%
Customer Support
36% 36
CRM
64 64%
CRM
36% 36
Sales
50 50%
Sales
50% 50

User comments

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What are some alternatives?

When comparing AgentTime and SAP Service Engagement Center, you can also consider the following products

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

Primary Intelligence - Primary Intelligence delivers outcomes for B2B marketing, sales, and product leaders through Win Loss Analysis and Customer Experience Analysis programs.

ClearlyHere - Discover exactly what your customers want by hosting a social pin board of ideas and reactions.

askSpoke - Spoke gives the support teams in your organization a single place to manage employee requests.

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