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SAP Service Engagement Center VS APertain

Compare SAP Service Engagement Center VS APertain and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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SAP Service Engagement Center logo SAP Service Engagement Center

SAP Hybris Service Cloud is a collaborative customer service solution that helps in providing omni-channel customer service to the customers.

APertain logo APertain

APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.
  • SAP Service Engagement Center Landing page
    Landing page //
    2023-09-26
  • APertain Landing page
    Landing page //
    2023-01-17

Category Popularity

0-100% (relative to SAP Service Engagement Center and APertain)

SAP Service Engagement Center

APertain

Help Desk
36 36%
Help Desk
64% 64
Customer Support
36 36%
Customer Support
64% 64
CRM
36 36%
CRM
64% 64
Sales
50 50%
Sales
50% 50

User comments

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What are some alternatives?

When comparing SAP Service Engagement Center and APertain, you can also consider the following products

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Primary Intelligence - Primary Intelligence delivers outcomes for B2B marketing, sales, and product leaders through Win Loss Analysis and Customer Experience Analysis programs.

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

ClearlyHere - Discover exactly what your customers want by hosting a social pin board of ideas and reactions.

askSpoke - Spoke gives the support teams in your organization a single place to manage employee requests.

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