Software Alternatives, Accelerators & Startups

ADP Workforce Now VS BMC Remedy

Compare ADP Workforce Now VS BMC Remedy and see what are their differences

ADP Workforce Now logo ADP Workforce Now

ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.

BMC Remedy logo BMC Remedy

IT Service Management Suite
  • ADP Workforce Now Landing page
    Landing page //
    2023-05-12
  • BMC Remedy Landing page
    Landing page //
    2023-09-17

ADP Workforce Now features and specs

  • Comprehensive HR Solution
    ADP Workforce Now offers a wide range of HR services including payroll, benefits administration, talent management, and more, making it a one-stop solution for employee management.
  • Scalability
    The platform is designed to grow with your business. It is suitable for small to large enterprises and can handle increasing employee counts and complexity.
  • Ease of Use
    The user interface is intuitive and easy to navigate, which reduces the learning curve and improves overall user experience.
  • Compliance Management
    ADP Workforce Now helps businesses stay compliant with ever-changing laws and regulations, reducing the risk of legal issues.
  • Integration Capabilities
    It supports integration with other business software, such as accounting tools, ERPs, and more, to streamline operations.
  • Customer Support
    ADP offers 24/7 support and a wealth of resources, including a robust help center and dedicated account managers.

Possible disadvantages of ADP Workforce Now

  • Cost
    ADP Workforce Now can be more expensive compared to other HR solutions, particularly for small businesses with limited budgets.
  • Complexity
    While the platform is comprehensive, the array of features can be overwhelming for new users and smaller companies with simpler needs.
  • Customization Limitations
    Some users find that the system lacks flexibility and customization options, particularly for unique business requirements.
  • Implementation Time
    The setup and implementation process can be lengthy and complex, requiring significant time and resources.
  • Performance Issues
    Some users have reported occasional lag and performance issues, which can impede productivity.
  • Reporting Limitations
    While it offers robust reporting capabilities, some users find that advanced reporting can be less intuitive and requires additional training.

BMC Remedy features and specs

  • Comprehensive ITSM Suite
    BMC Remedy offers a complete suite of IT Service Management tools, covering incident management, problem management, change management, and more, allowing organizations to centralize their IT operations.
  • Customization and Scalability
    The platform is highly customizable and scalable, enabling it to meet the specific needs of organizations of various sizes and industries.
  • Integration Capabilities
    BMC Remedy integrates well with other enterprise systems, such as CMDBs and monitoring tools, providing a unified view and smoother operations.
  • Advanced Automation
    BMC Remedy incorporates automation features that help streamline IT processes, reducing manual efforts, and increasing efficiency.
  • Strong Reporting and Analytics
    It comes with powerful reporting and analytics tools that help organizations make data-driven decisions by offering deep insights into IT service performance.
  • Multi-Cloud Support
    Supports multi-cloud environments, making it easier to manage cloud-based and on-premise infrastructures cohesively.
  • User-Friendly Interface
    The platform offers a user-friendly interface that enhances the user experience and simplifies navigation and task execution.
  • Comprehensive Asset Tracking
    BMC Remedy Asset Management offers detailed tracking of IT assets, providing full lifecycle management from procurement to retirement, which helps organizations maintain a clear overview of their assets.
  • Compliance Management
    The tool offers features to ensure compliance with standards and audits, helping organizations avoid legal issues and maintain conformity with industry regulations.
  • Comprehensive Reporting and Analytics
    The software provides robust reporting and analytics tools that help in making informed business decisions based on asset data and trends.

Possible disadvantages of BMC Remedy

  • High Cost
    The solution is considered expensive, particularly for small to medium-sized businesses, when compared to other ITSM tools in the market.
  • Complex Implementation
    Implementing BMC Remedy can be complex and time-consuming, often requiring experienced professionals for a successful rollout.
  • Steep Learning Curve
    Due to its extensive and feature-rich nature, new users may find BMC Remedy difficult to learn and might require substantial training.
  • Performance Issues
    Some users have reported performance issues, particularly when dealing with large volumes of data or in highly customized environments.
  • Maintenance and Upgrades
    Maintaining and upgrading the system can be resource-intensive, requiring regular attention to ensure optimal performance and to stay up-to-date with the latest features.
  • Dependence on Professional Services
    Due to its complexity, organizations might find themselves dependent on professional services for customizations, integrations, and troubleshooting, leading to additional costs.
  • Complexity
    Due to its extensive features and capabilities, the platform can be complex and challenging to learn and implement for new users without proper training.
  • Cost
    BMC Remedy Asset Management can be expensive, especially for small to mid-sized businesses, both in terms of initial implementation and ongoing maintenance costs.
  • Dependency on IT Support
    Organizations may need to rely heavily on IT support for system maintenance, configuration, and troubleshooting, which can divert resources away from other IT tasks.

Analysis of ADP Workforce Now

Overall verdict

  • Overall, ADP Workforce Now is generally well-regarded among users for businesses seeking an all-in-one HR solution. While some may find the learning curve steep initially and support response times variable, its extensive features typically provide significant value to organizations looking to streamline their HR processes.

Why this product is good

  • ADP Workforce Now is considered a strong HR management solution because it offers a comprehensive suite of features including payroll, time and attendance, talent management, and benefits administration. It is known for its scalability, making it suitable for businesses of various sizes. Users often appreciate its robust reporting capabilities, integration options, and user-friendly interface.

Recommended for

    ADP Workforce Now is especially recommended for mid-sized to large organizations that require a comprehensive and scalable HR solution. Companies looking to integrate multiple HR functions into a single platform might find it particularly beneficial.

Analysis of BMC Remedy

Overall verdict

  • Overall, BMC Remedy is a strong choice for organizations looking for a comprehensive and customizable IT service management solution. It caters well to large enterprises that require a scalable platform capable of managing a wide array of IT service management functions.

Why this product is good

  • BMC Remedy is considered a good IT service management suite because it offers robust features for incident, change, and problem management. It is known for its scalability, flexibility, and comprehensive suite of tools that enable organizations to streamline their service management processes. Integration capabilities with other IT and business systems further enhance its utility for enterprises seeking to improve IT workflows and customer support. Additionally, its user interface is designed to improve the user experience, and BMC provides strong customer support and resources to help organizations effectively implement and use the software.

Recommended for

  • Large enterprises with complex IT infrastructure
  • Organizations seeking high customization and integration capabilities
  • Businesses in need of robust incident, change, and problem management features
  • IT departments that demand scalable and flexible service management solutions

ADP Workforce Now videos

ADP Workforce Now - Performance and Compensation Management for Mid-Sized Businesses

More videos:

  • Review - ADP Workforce Now: Performance Management
  • Review - ADP Workforce Now Onboarding & HR Management

BMC Remedy videos

Customer Training: Administering in BMC Remedy AR System 9.0

More videos:

  • Review - Managing Software licenses with BMC Remedy Asset Management
  • Review - BMC Remedy 9 ITSM: Modern, Mobile and Easy to Use. See How.
  • Review - BMC Remedy Live! 30 Minutes to Better Asset Management

Category Popularity

0-100% (relative to ADP Workforce Now and BMC Remedy)
HR
82 82%
18% 18
HR Tools
87 87%
13% 13
Business & Commerce
0 0%
100% 100
Employee Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ADP Workforce Now and BMC Remedy

ADP Workforce Now Reviews

PeopleSoft Alternatives: 10 Modern HRIS Solutions for Every Business Size
ADP Workforce Now is a robust HR software designed to serve a variety of business needs. It offers extensive modules that enable scalability and comprehensive human resource management. Known for its broad feature set, ADP Workforce Now fits well with companies in search of a customizable and expansive HRIS solution capable of growing with their organization.
Source: www.outsail.co
7 Workday Alternatives For Talent Management in 2024 
However, this specialization comes with tradeoffs. Workday’s talent management and performance management features are more sophisticated, offering deeper analytics and customization. But for organizations prioritizing payroll accuracy and compliance over cutting-edge human capital management features, ADP Workforce Now offers a compelling alternative that’s built on decades...
Source: fuel50.com
Top 6 UKG Competitors and Alternatives
ADP Workforce Now offers a robust platform specifically crafted around the complex compliance needs of businesses operating in heavily regulated industries. Its SmartCompliance package, designed by in-house legal teams, helps you comply with the Affordable Care Act, wage garnishments, tax regulations and unemployment insurance.
10 Best HR Software For Payroll In 2022
ADP is a well-known and trusted HR software company with over 70 years of experience. Their cloud-based ADP Workforce Now product is a modern HCM solution that combines core HR functions with payroll processing, time and attendance tracking, talent management, benefits management, performance management, a recruiting system, and hiring and onboarding tools. Their Workforce...
The Top 11 Cloud-Based Accounting Solutions for Small Businesses
ADP Workforce Now specializes in payroll and HR solutions. The software ensures that your payments are made on time, without any errors. It’s an ideal choice for both small and medium-sized businesses.
Source: navitance.com

BMC Remedy Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
BMC Remedy Asset Management provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation. It combines financial, contractual, and IT data to provide complete visibility over your assets. Its native integration with IT infrastructure library...
Source: infraon.io

What are some alternatives?

When comparing ADP Workforce Now and BMC Remedy, you can also consider the following products

Workday - Workday is an on‑demand financial management and human capital management software solution.

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

BambooHR - Personalized HR software for SMBs

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

Paychex - Are you in need of payroll services, HR services, 401(k) and benefits administration, or more? No matter the size of your business, Paychex can help.

Vibe HCM - Vibe HCM is a recruiting and employee engagement platform.